Aps5 Internal Review Officer

6 days ago

Melbourne City Centre, Australia HAYS Full time

Leading Disability Agency

**Your new company**

Well-known for their positive mark in the Disability Sector, this larger Federal Government Agency is going through a period of growth aimed at developing procedures and pushing best practice. This opportunity is a visible appointment that will take your career to the next level

We are seeking an experienced professional with familiarity in conducting internal reviews guided by legislation, policies, procedures, standards, methodologies and precedents.

**Your new role**

You will be responsible for;
- Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
- Undertaking evidence-based decision making as prescribed in the Agency's Acts and rules, Operational Guidelines and policies.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

**What you'll need to succeed**

Applicants will additionally need to demonstrate;
- Australian Citizenship
- Ability to prioritise workload.
- Excellent time management and communication skills.

**What you'll get in return**

This position is a genuine career step that will provide you with the exposure to showcase your ability and further develop your skill set within a large Federal Government Agency.

You will be given training, ongoing support via a mentor and a highly competitive pay rate at $55.24p/h + Super per hour.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

2828351

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