Account Manager

5 days ago

Melbourne, Australia Chartered Accountants ANZ Full time

High performing, dynamic team - working in a hybrid work environment
- Develop multi-level strategic relationships
- Support members to unlock the value they need and truly make a difference

We have an exciting and diverse opportunity for an experienced Account Manager to join our team in Melbourne.

ABOUT THE ROLE
As a driven and proactive Account Manager, you will manage a diverse portfolio of small to medium accounts. You will also deliver exceptional service, build trusting relationships with current and new members and identify opportunities to maximise their membership and unlock great value.

**Key responsibilities will include**:

- Developing and executing strategic account plans that deliver growth, profitability and client satisfaction
- Developing trusted relationships with members and being the key point of contact for accounts
- Identifying insights that deliver growth opportunities which create value for members
- Developing strong relationships with internal stakeholders to facilitate action on member feedback
- Supporting regional teams with B2B and B2C engagement with local councils, advisory groups and committees to identify new business opportunities

ABOUT YOU
If you are looking to join a values-based organisation, with a strategic focus on equity, inclusion and diversity, then look no further. You will be a commercially astute, passionate ‘go-getter’ with a proven track record of delivering results. To be considered for this role you will be able to demonstrate:

- Prior account management/Client relationship management experience, preferably within Accounting, Financial Services or Banking industry
- Highly developed communication, negotiation and presentation skills
- Ability to successfully collaborate to engage, influence and maintain productive customer and internal stakeholder relationships across all levels
- Ability to identify account management risk and provide solutions to mitigate member impact
- Commercial acumen and analytical ability to convert insights into value for our members

ABOUT US
Chartered Accountants Australia and New Zealand (CA ANZ) represents more than 131,000 financial professionals, supporting them to make a difference to the businesses, organisations and communities in which they work and live.

Being a difference maker is the difference between good and excellent. Between hoping we can do something and having the substance to know we can.
We are shaping and advancing the profession of accounting through high ethical and professional standards, advocating for the public good and delivering first class education resources and tools. We seek innovative ways to deliver new and better services to meet the ever-changing needs of our members. By supporting our members, we help make a difference.

WHAT’S IN IT FOR YOU
When you join us, you have an opportunity to develop great skills and strong networks and do something different and fresh with your career. To help you in your journey, our benefits include a scholarship program, access to LinkedIn Learning, lifestyle discounts and a hybrid working model that allows you to work from home but also time in the office for engagement and collaboration.

HOW TO APPLY

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