Team Leader

**Reference Number**:3167

**Category**:Management & Administration

**Department**:Planned Procedures, Endoscopy & Endoscopy Services

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About**

**The Surgery Centre (TSC)** provides a unique service by separating short-stay and day case elective surgery from emergency surgery, which is performed predominantly at the Austin campus. TSC comprises of eight Operating Rooms, two Endoscopy rooms, a 12 bay Recovery Room, and an inpatient unit consisting of 32 available overnight beds and 21 spaces for Day Surgery capacity. TSC is operational over 7 days per week, 24 hours per day. Approx. 13,500 procedures are performed yearly.

**The Preoperative Suite,** Surgery and Endoscopy Service on the Austin campus includes 11 Operating Rooms, 2 Procedure Rooms, 2 Endoscopy Rooms, a Recovery unit with high dependency patient facilities, and a Surgery and Endoscopy Centre with up to 12- overnight beds to care for day surgery and day of surgery admission (DOSA) patients. 25,000 surgical and endoscopy procedures are undertaken per annum in the area.

**About the role**

Each day you will lead and oversee the administration team, ensuring the highest standard of service is delivered to our patients, visitors, and internal stakeholders.

Your leadership will play a vital role in supporting our hospital's daily operations and maintaining our commitment to excellence in care.

A regular day will see you:

- Working in a dynamic and fast-paced environment, where each day brings new challenges and opportunities.
- Acting as the main point of contact for all administration team members
- Positively supporting admin staff with both technical and people management skills to achieve the best practice in customer service delivery

**About you**

As the Team Leader, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- Proven experience in leading administration teams, including managing staff rosters, delegating responsibilities effectively, and streamlining workflows to enhance team productivity and operational efficiency.
- Highly developed organisational and time management skills, consistently meeting deadlines and managing competing priorities in fast-paced environments.
- Clear, confident communicator, who maintains a professional, empathetic, and compassionate approach in all interactions.

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 6 July 2025