Insurance Solutions Consultant

**A new transformational adventure awaits you**

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune's ‘World's Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry - is on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet read on

**Let’s create a brighter future together, let’s make a difference**

It's important to know, what you do matters. At Zurich, we don't just cover, we care.

A great opportunity exists to join the Life & Investments Operations team as an Insurance Solutions Consultant.

You will provide a high level of customer service experience and administrative support to Zurich’s Group Insurance policy clients. Your tasks will include analysing data for annual review calculations, account reconciliations, database management, checking for claims eligibility and ensuring policy records are up to date. You will manage a portfolio of policies and assist with providing member and policy information to a range of different stakeholders.

If you want to work in a professional, supportive culture with ongoing mentoring/training, flexibility, and great benefits, we want to hear from you

**Important to your success - let's grow together**
- Strong administration experience, ideally within the Insurance sector
- Excellent verbal and written communication skills
- Solid MS Office literacy, with competency in Excel
- High level of organisation and attention to detail
- Exceptional customer service skills

**Belong. Zurich is here to support you**

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.
- 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave)
- Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees
- Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal
- Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality
- Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role
- Global mobility opportunities across more than 200 countries worldwide
- Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day
- We plant a tree for every new employee
- Not to mention our various employer of choice awards/memberships - WGEA; Family Inclusive workplace; Gold AWEI employer, Pride in diversityto name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.