Solutions Consultant

2 weeks ago

North Sydney, Australia Equifax Full time

The Solutions Consultant will identify, construct, exhibit, and facilitate the adoption of complex customer solutions. This collaborative, customer-facing role focuses on driving revenue growth, identifying potential opportunities, and delivering high-value solutions.

This product-agnostic team supports and shapes solutions for customer challenges. Success in this role requires understanding customer needs, flexibility, strong software and solution knowledge, and market awareness to provide credible and competitive recommendations.

**What you’ll do**
- Map customer requirements for transformation projects and document Solution Concepts.
- Collaborate with Sales and clients to present and refine solutions and concepts.
- Engage internal stakeholders to assess and validate solutions.
- Develop solution designs and requirements with customers.
- Participate in solution transition from pre-sales to development and assess risks.
- Contribute to contracts and ensure successful solution implementation and change management.
- Collaborate on customer insights and support sales targets.
- Maintain industry knowledge and provide feedback to internal teams.

**What Experience you need**
- 5+ years of enterprise solutions or sales experience
- Experience with complex solution identification, qualification and development
- Excellent presentation and communication skills and the ability to tailor presentations according to the needs and varying levels of technical understanding of different audiences.
- Proven experience helping to solve enterprise customer problems and challenges
- Demonstrated ability to develop expert knowledge, analytical, diagnostic, project management and problem‑solving skills

**What could set you apart**
- Experience in a similar role within the financial services, banking or telecommunications industry
- Solution design experience
- Banking and Finance experience
- Ability to present to various levels within organisations, including C level.

**What’s in it for you?**
At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams.
- Hybrid Work Model
- Additional Leave Allocations + Public Holiday Swaps
- Discounted Gym Memberships
- Discounted Private Health Cover (and discounted Pet Insurance if you want it)
- Employee Stock Purchase Plan
- Career Development and Learning
- A Diverse and Inclusive Workplace and Environment
- Wellbeing Resources

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