Concierge

3 days ago

North Ryde, Australia InvoCare Australia Pty Ltd Full time

Be a part of a team offering a vital service to families
- Are you highly organised and love variety in your role?
- Industry leader offering excellent salary and benefits

**About you**

You are both dynamic and customer focused. You love working in a busy environment and enjoy being hands on, you have excellent administration skills and have a “can do attitude”.

**About the role**

This role provides support and assistance to our client families at Norther Suburbs Memorial Gardens on a full-time basis located at North Ryde. Your duties will involve:

- Assisting families with the coordination and presentation of their audio-visual presentations for services
- Coordinating AV and Chapel requirements with Funeral Directors
- Ensuring Chapels and surrounding areas are well maintained
- Assisting families to farewell their loved ones
- working in a team with operations staff to provide effective and timely administrative support services.

**What skills and experience do you need?**
- A calm demeanor and “can do attitude” with the ability to prioritise and multi-task working with a busy schedule
- Able to work independently and as a member of a team
- Flexibility to work weekends
- A focus on customer service and collaborative business relationships.
- Excellent written and oral communication skills
- EMPATHY, EMPATHY, EMPATHY
- High attention to detail
- Strong skills in MS Office Suite and the ability to troubleshoot AV systems and pull together presentations for families

**A little bit about us**

We are an ASX listed company and an industry leader operating funeral homes, cemeteries and crematoria across Australia, New Zealand and Singapore.

**What we offer**

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. We offer you a positive and social workplace where emphasis is placed on ensuring employees feels valued and cared for. In addition, our staff enjoy:

- A competitive pay rate
- Birthday leave
- Discounts for health care and retail providers
- Free access Employee Assistant Program
- Opportunity to buy shares in our company

Northern Suburbs Memorial Gardens and Crematorium it is a proud member of InvoCare and has held a special place in the lives of the families on Sydney's North Shore since 1933. It is a sanctuary where family and friends can come to reflect honour and pay tribute to their loved ones in a tranquil, calming environment. Our gardens' natural, landscaped beauty is maintained by dedicated and highly trained staff.

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift

COVID-19 considerations:
Ability to commute/relocate:

- Leppington, NSW 2179: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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