Technical Account Manager
1 week ago
Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
- Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.
You preferably have software engineering, SRE and / or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
- Act as a single point of contact to Enterprise Accounts
- Understand your customers outcomes and business goals
- Make AWS service improvement recommendations that fit with your customer strategy and architecture
- Evaluate, analyze and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g. feature request)
- Participate in customer requested meetings (onsite or via phone)
- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Share knowledge and innovate with some of the leading technologists around the world
- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS
Melbourne, VIC, AUS | Sydney, NSW, AUS
- Computer Science or Math background.
- Working knowledge of software development practices and technologies
- Experience working with AWS technologies
- Solid understanding of technology budget management
**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
-
Technical Account Manager
6 days ago
Melbourne, Australia Snowflake Full timeWhere Data Does More. Join the Snowflake team. Snowflake’s Account 360 team is expanding! We are looking for a **Technical Account Manager**to join our team. This role combines technical and commercial responsibilities. On the technical side, you will become the post-sales technical lead for your assigned customer’s workloads running on Snowflake. You...
-
Technical Account Manager
6 days ago
Melbourne, Australia Kraken Full timeHelp us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer...
-
Technical Account Manager
19 hours ago
Melbourne, Australia Talent Gauge Full timeFast growing national Security Integrator - Manage an established blue-chip client base - Autonomous role, with huge scope for growth **About the company** Our client is a rapidly expanding Security Integrator who continue to experience exciting year on year double digit growth. With an outstanding reputation and footprint that stretches across the country,...
-
Technical Account Manager
4 weeks ago
Melbourne, Australia First Focus IT Full timeFirst Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 8th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa, and Ireland. We are a stable and focused company, with over 15 years of...
-
Technical Account Manager
6 days ago
Melbourne, Victoria, Australia Kraken Full time $120,000 - $180,000 per yearHelp us use technology to make a big green dent in the universeKraken powers some of the most innovative global developments in energy.We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our...
-
Technical Account Manager
6 days ago
Melbourne, Australia ICI Industries Full time**Introduction**: Are you passionate about agriculture, technology, and building strong customer relationships? At Irribiz, we’re looking for a driven and customer-focused Technical Account Manager (TAM) to help grow our business and deliver innovative irrigation solutions to our clients. We are a vibrant and rapidly growing corporate structured family...
-
Technical Account Manager
6 days ago
Melbourne, Australia ICI Industries Full time**Introduction**: Are you passionate about protective cropping, technology, and building strong customer relationships? At Irribiz, we’re looking for a driven and customer-focused Technical Account Manager (TAM) to help grow our business and deliver innovative protective cropping solutions to our clients. We are a vibrant and rapidly growing corporate...
-
Technical Account Manager
6 days ago
Melbourne, Australia First Focus Full timeFirst Focus is Australia's **best**mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 8th year running at CloudTango dot com). We are **growing**fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15...
-
Technical Account Manager
2 weeks ago
Melbourne, Australia First Focus Full timeFirst Focus is Australia's **best **mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 6th year running at CloudTango dot com). We are **growing **fast and now have over 280 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15...
-
Technical Account Manager
5 days ago
Melbourne, Australia AWS Australia Pty Ltd Full timeUnderstanding of I.T infrastructure, Web Technologies, Systems Administration, DevOps and/or Application Development - Experience in a similar role as a Technical Account Manager, Principal Consultant, Operations Manager, Service Delivery etc. - Experience leading IT transformation in Enterprise scale environments - Internal enterprise or external...
