Administration Officer

**Join the Transitional Aged Care Program as a Key Administrative Support Officer**

**Remuneration**:$34.47 - $35.54 Per Hour + Superannuation + Salary Packaging
**Employment Type**:Temporary Part Time - 12 Month Contract
**Position Classification**: Admin Officer Level 3
**Hours Per Week**: 24
**Requisition ID**:REQ562381
**Location**:Wallsend, Onsite
**Closing Date**: Sunday the 18th of May

**What we can offer you**:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

- Sustainable Healthcare: Together towards zero
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members

**About the role**:
This is a fast-paced and rewarding administrative role where you’ll be the go-to person for keeping our clinical operations running smoothly. You'll act as a vital communication bridge between patients, providers, and staff—especially when unexpected changes arise.
- Your day-to-day will involve:

- Rebooking appointments and updating schedules when staff are unavailable
- Contacting patients with timely updates about delays or changes to their care
- Liaising with clinicians, support teams, and clients to ensure seamless coordination
- Supporting the care of up to 68 clients at a time within the Transitional Aged Care Program
- Assisting with logístical support, including catering for twice-weekly group sessions
- Managing correspondence, data entry, rostering support, and record keeping

This role combines strong communication, problem-solving, and computer skills with a people-first mindset.

**You'll thrive in this role if you**:

- Enjoy being the first point of contact in a busy, client-focused setting
- Communicate confidently and clearly with a diverse range of people
- Are calm under pressure and respond flexibly to last-minute changes
- Have good computer skills and are willing to learn programs like CHIME, IPM, and StaffLink
- Are organised, collaborative, and proactive in offering help to the team

**About the Team**
You’ll work alongside a supportive AO4 and a passionate multidisciplinary clinical team. The environment is one of collaboration, mutual respect, and shared goals. You’ll play a key role in enabling high-quality patient care by making sure our systems and communications are well coordinated.

**Need more information?**

**Additional Information**:

- At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply.
- An eligibility list will be created for future temporary part time vacancies.
- To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
- We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

**Information for Applicants**:
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.