Purchasing and Inventory Coordinator

**Description**

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

CDW prides itself on being ‘People Who Get IT’ and ‘People who get People’. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

JOB SUMMARY

The role is responsible for the purchasing, inventory and shipments that supports customer accounts owned by UK and local sales team for sales in APAC

This includes working with vendors and 3PL to ensure an efficient supply chain and resolving issues that occur in daily purchasing and logistics processing.

Key objective is to ensure the service level to our customer is maximised through a combination of efficient purchasing, at the best possible price.

Within the role, you will liaise with various stakeholders, including internal CDW departments, vendors and suppliers.

KEY RESPONSBILITES

Purchasing
- Ensure all purchase orders are placed correctly and on-time
- Ensure all items are created correctly to CDW standard
- To negotiate at any opportunity to maximise margins, ensuring best cost
- Liaise with sales teams to communicate any issues arising with their orders
- Chasing of all outstanding Purchase Orders on a daily basis and updating the system accordingly
- Proactive resourcing of outstanding purchase orders
- Cancel and amend orders as necessary, including initiating returns procedures
- Develop supplier relationships for a given product set: ensure suppliers always provide information related to deals and promotions and use this information to negotiate better deals. This relationship can be supported by regular meetings where necessary

Inventory Management
- Manage warehouse queues, ensuring orders are received, booked and shipped from the warehouse timely
- Manage supplier shipment reports and ensure dates captured in Navision
- Ensure stock integrity both physically and systematically between CDW and 3rd party systems
- Liaise with warehouse to ensure any issues can be resolved in a timely fashion
- Use of Supplier back order reports and order acknowledgments to ensure our system is updated with as much information as possible
- Develop relationships with all key Suppliers to enable improved ETA accuracy we provide to our sellers / customers
- Responsible for monitoring and completing actionable mails sent to the Post-Sales, Warehouse and Inventory mailboxes
- Manage inventory authorisations and update of location codes
- Processing of Intercompany Queues
- Liaising with Internal and External Suppliers to ensure collaboration and resolve issues whilst representing the best of CDW

General
- Clear and concise interaction with all company departments; notably the sales department
- Take ownership of queries and follow through to completion
- Communicate and resolve queries between Sales, Sales Support, Inventory International and 3PL

Assist with holiday cover in APAC Sales Operations team

QUALIFICATIONS, SKILLS AND EXPERIENCE
- Excellent administration skills
- Excellent interpersonal and communication skills
- Demonstrates the ability to work well under pressure
- Strong time management and prioritisation skills, with the ability to change and re-prioritise
- Highly motivated with ability to work under own initiative, making decisions to benefit CDW
- Demonstrates attention to detail, time management and organizational skills
- Excellent problem-solving skills
- PC literacy: Word, Excel, Outlook, ERP, Web Browser
- Experience working in a commercial environment preferred

ESSENTIAL ATTRIBUTES
- Self-motivated
- Professional
- Confident
- Passionate
- Committed to giving an unrivalled customer experience
- Honest and hardworking
- Open to understanding and working by the CDW way code of conduct
- Able to work with stakeholders at all levels
- Excellent attention to detail
- Tenacity and persistence
- Proven record of reliability, responsibility, and work ethic
- Excellent organisational skills
- Good interpersonal skills - ability to liaise with personnel at all levels and adapt style accordingly
- Capable of multi-tasking, efficiently managing time and resources
- Ability to work to