Operations Coordinator

Company Description
**Are you ready to be a big part of something big?**

At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.

Not something you’d expect from one of the country’s biggest tech companies, is it?

And one of the best parts? We give you the autonomy to choose the working location that best suits your lifestyle - Office, Hybrid or Anywhere.

We are currently looking for an Operations Coordinator to join RedBook Inspect (RBI) to provide support to the Inspection team. Reporting to the National Operations Manager, this role will suit someone who enjoys working in a broad role that continues to evolve to meet the needs of the business as it grows.

Redbook Inspect is a fast-growing business providing innovative safety and inspection services, delivered both in person and digitally by a talented, highly qualified workforce. We use our own in house developed tech to drive improved safety and commercial outcomes to a range of industry sectors including ride-share, dealerships, consumer and finance.

**What’s on offer**:

- A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
- We’re a certified Great Place to Work, Family Friendly Workplace and WGEA Employer of Choice.
- The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with.
- 18 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender transition leave.

**Job Description**:
**What you’ll do**
- Collaborate with the National Operations Manager and key field leadership team to ensure continuity of inspection schedules and continued training and development of field staff.
- Support coordination and tracking of resources and activities to ensure delivery of business process improvement initiatives.
- Drive customer experience with our product and service offerings.
- Identify areas of improvement to help influence the continued improvement of the RBI service.
- Collaborate with the Operation Team Leads to learn and manage new processes to help our business and RBI customers get the most from our product and service.
- Support the management team with monitoring of the organisation’s policies, procedures and other documentation in line with legislative and policy changes.

**Qualifications**:
**What we are looking for?**
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
- Experience working in an operations support role.
- Demonstrated ability to identify and implement process improvement.
- Expertise to manage reporting through a variety of different systems including Excel.

Additional Information
**A few other things we want to let you know about...**
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

So come and join our team - because every role is a big role in our plans to go big.