Specialist Support Coordinator

**Description**:
Promote independence, development and confidence in a portfolio of highly complex clients
Full time permanent role - balance working from home and office located in Dandenong Sth or Barwon
SCHADS Level 5, $44.92 - $46.95 plus Super

About You

Experienced in supporting people with mental disorders you will be motivated by seeing these individuals thrive within their communities as a result of care plans that promote independence, resilience and confidence. This will have been gained in a role with similar case management responsibilities where you have supported a portfolio of highly complex clients in helping them to access supports and services within their community.

**Additional attributes we are looking for include**:
Degree qualifications in an Allied Health discipline with experience in Mental Health or other related disciplines (mandatory min. level of qualification)
Experience working in Support Coordination, as a Local Area Coordinator (LAC) or Care Plan Coordination
An understanding of the Trauma Informed Care Network as well as NDIS Framework Knowledge of accessing community resources, particularly in the areas of health, drugs and alcohol, legal, income support, employment and recreation
The ability to approach problem solving with creativity, resourcefulness and wisdom
Comfortable working independently and offering support to colleagues
Effective written, computer literacy and verbal communication skills
Emotional resilience, patience and flexibility to get the job done.

Our staff must be fully vaccinated against COVID-19 and meet all compliance requirements in relation to NDIS Work Screening, Working With Children’s Check, work rights and possess a current & valid driver’s licence.

About the Role

As a Specialist Support Coordinator you will actively manage a portfolio of clients to provide coordination in accordance to their NDIS plan, assisting to connect with sustainable supports, build capacity and resilience. You will also provide guidance and support to additional team members.

**The role entails**:
Managing complex clients for support coordination program Implementing NDIS plan
Making appropriate referrals to external services Chair/minute care team meetings
Monitor funding Report writing (including NDIS & MACNI reports)
Conducting needs assessments based on their NDIS plan and goals
Care plan coordination for NDIS participants that also have MACNI support
Liaising with stakeholders (NDIA, DHHS, MACNI, clinical care teams, case managers, allied health professionals etc.)
Developing support plans
Assisting clients to achieve goals through building capacity, knowledge, resourcefulness and confidence
Work with local service providers and community members
Providing support to staff including supervision

**What we can offer you**:
Ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered:
Support as needed utilising our 24/7 Employee Assistance Program and unlimited access to our online Wellbeing Centre
Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
Flexibility to suit work life balance
A supportive team environment that is engaging and inspiring
A competitive total package - SCHADS award with the ability to reduce your taxable income through salary packaging and access to discounts with 400+ retailers in Australia

About ermha365

This job isn’t for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria/NT.
We’re a lifeline for people who often feel like “a square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice.
We believe in the potential of everyone. We never give up, and we never give in.

Diversity and Inclusion