Tours and Outreach Officer

4 days ago

Melbourne, Australia Parliament of Victoria Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Parliament of Victoria

**Salary**: $72,751 - $80,545

Occupation: Hospitality and Tourism

Reference: VG/000389C

At the Parliament, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected representatives and the democratic process. Our Parliament should be reflective of the community, and that’s why we seek to recruit the best, regardless of gender, age, disability, religion, sexual orientation or cultural background.

**Tours & Outreach Officer**
**Tours and Customer Service unit**
**Department of the Legislative Assembly**

**12 month fixed-term opportunity**

We are looking for a highly motivated, resilient, customer service focused Tours & Outreach Officer to participate in a variety of Tours and Outreach programs.

**About the role**
The Tours and Customer Service unit sits within the Department of the Legislative Assembly and provides community engagement programs, particularly tours and outreach programs for school students. When Parliament is sitting, the unit provides support to the Assembly Chamber.

The Tours and Outreach Officer contributes to the work of the unit and promoting the role of Parliament by leading tours and roleplays at Parliament House and attending regional and metropolitan visits as required. The Tours and Outreach Officer provides impartial support and customer service to a range of stakeholder and assists with the operation of the Assembly Chamber on Sitting Days.

**About you**
You are a confident communicator who has experience presenting to people and highly developed interpersonal, organisational and time management skills. You have the resilience and adaptability to handle difficult situations and a preparedness to accept a variety of views and opinions.

Your strong customer focus will be the key to your success in this position as you deal with a diverse range of stakeholders from community groups, school personnel and students to Members of Parliament. You will also have the ability to use initiative in a range of situations as required.

**How to apply**

**The process from here**

**Accessibility**

**COVID-19 compliance

  • Tours and Outreach Officer

    4 days ago

    Melbourne City Centre, Australia Parliament of Victoria Full time

    Tours & Outreach OfficerTours and Customer Service unitDepartment of the Legislative Assembly 12 month fixed-term opportunity We are looking for a highly motivated, resilient, customer service focused Tours & Outreach Officer to participate in a variety of Tours and Outreach programs. About the roleThe Tours and Customer Service unit sits within the...

  • Tour Guides/Drivers Required

    3 days ago

    Melbourne, Victoria, Australia Wine Hop and Coastal Tours Full time $40,000 - $80,000 per year

    We are seeking dynamic experienced tour guides and also those without experience who are willing to learn to become a part of our growing business based in Dandenong.Some of tours include Great Ocean Road, Phillip Island, Yarra Valley and Mornington Peninsula Wineries, Healesville Sanctuary, Puffing Billy and more.You must be ambitious and experienced and...

  • Tour Operations Manager

    2 weeks ago

    Melbourne, Australia Anyway Promotions Pty Ltd Full time

    We are seeking an experienced and highly organised Tour Operations Manager to oversee the execution of Untitled Group's diverse portfolio of tours and events. This role ensures the seamless operation of tours and events including coordinating tour logistics, and tour itineraries and collaborating with production teams to create exceptional experiences for...

  • Tour Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Pedestrian Group Full time

    About UsDestroy All Lines (DAL) is Australia's largest independent tour promoter with flagship festival brands Good Things and Knotfest Australia. DAL provides artists and their teams with end-to-end touring services from ideation, venue engagement, support act set-up, sponsorships, financial management, ticketing and sales, promotions, and event marketing....

  • Tour Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Pedestrian Group Full time

    About UsDestroy All Lines (DAL) is Australia's largest independent tour promoter with flagship festival brands Good Things and Knotfest Australia. DAL provides artists and their teams with end-to-end touring services from ideation, venue engagement, support act set-up, sponsorships, financial management, ticketing and sales, promotions, and event marketing....

  • Head of Touring Wardrobe

    1 week ago

    Melbourne, Australia The Australian Ballet Full time

    **Our Company** The Australian Ballet is one of the world's leading ballet companies and a globally recognised Australian national performing arts organisation. Each year the company presents upwards of 220 performances through its main stage seasons in Melbourne, Sydney, Brisbane, Adelaide and Perth; along with public programs, special events, an extensive...

  • Senior Tour Accountant

    4 weeks ago

    Melbourne, Victoria, Australia T E G Full time

    6 days ago Be among the first 25 applicantsTicketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better liveOur Group includes; our Fan Experience Platform (Ticketek) that sells tickets and...

  • Senior Tour Accountant

    4 weeks ago

    Melbourne, Victoria, Australia T E G Full time

    6 days ago Be among the first 25 applicantsTicketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better liveOur Group includes; our Fan Experience Platform (Ticketek) that sells tickets and...

  • Tour Leader

    4 weeks ago

    Melbourne, Victoria, Australia Supplier Tour Leader Full time

    Privacy Notice: We use technologies on our website for personalizing content, advertising, providing social media features, and analyzing our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. By continuing to use this website, you consent to our use of this technology.Tour Leader (CEO) -...

  • Assistant Manager – Reservations

    3 days ago

    Melbourne, Victoria, Australia Go West Tours Full time $60,000 - $120,000 per year

    Help lead Melbourne's #1 small-group touring company At Go West Tours, we're not your average office, and this isn't an average management role We're a small, dynamic business delivering Melbourne's best day tours — and our reservations & admin team is right at the heart of making it all happen.We're looking for a hands-on, proactive Assistant Manager for...