Customer Service Consultant

1 day ago

Sydney, Australia Impel Management Pty Ltd Full time

Our client is a globally renowned manufacturer known for its commitment to excellence, innovation, and cutting-edge technology. With a rich history spanning over a century, they have established themselves as a leader in the industry, providing high-quality products that offer superior performance, safety, and sustainability. Due to significant growth over the past six months, they require a customer service consultant to join the team. You would be reporting directly to the Customer Care Manager. **Responsibilities**: - Process customer orders accurately and efficiently within specified timeframes - Provide exceptional customer service by addressing inquiries, concerns, and complaints promptly and professionally - Collaborate closely with internal teams to ensure smooth order processing and timely delivery. - Maintain and update customer records, ensuring accuracy and completeness. - Assist customers with product information, availability, pricing, and order status - Utilise the Salesforece database to track, monitor, and report on order processing activities - Identify opportunities for process improvement and contribute to enhancing the overall customer experience **Requirements**: - Previous experience in a call centre or order processing role is essential - Exceptional customer service skills with a strong focus on problem-solving and conflict resolution - Excellent verbal and written communication skills - Ability to work effectively in a fast-paced environment and manage multiple priorities - Detail-oriented with strong organisational and time management skills - Proficient computer skills and experience with order management systems **Why join this company?** - You will have the opportunity to work with a diverse and talented team in a collaborative and supportive environment. - Competitive salary and benefits package. - Career growth and development opportunities within a multinational organisation. - Be a part of a company that values innovation, sustainability, and customer satisfaction. **How to Apply**: If you are a highly motivated individual with a passion for delivering outstanding customer service, please send through your updated resume via the "Apply" option on this page.

  • Strategy Consultant

    5 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Strategy Consultant - Revenue NSW** **CLERK Grade 7/8** **Ongoing/ Permanent role with Revenue NSW** **Salary - $113,574 - $125,720 + super** **Drive transformation. Make a difference.** Join our high-impact Strategy and Excellence team at Revenue NSW, where your strategic thinking and problem-solving skills will help shape initiatives that improve...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Representatives Part Time - Brookvale Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($71,959 - $ 87,753pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Brookvale Service Centre **Employment Status**:Part Time, ongoing...

  • Customer Service Consultant

    1 day ago

    Sydney, Australia Impel Management Pty Ltd Full time

    Customer service consultant for a leading financial services company - Full time permanent opportunity based in Sydney CBD - Monday - Friday working hours. Flexible working on offer Our client is a leading financial services company based in Sydney. They are seeking a highly motivated and customer-focused individual to join the team as a Customer Service...

  • Customer Services Consultant

    5 days ago

    Sydney, Australia Medilaw Full time

    Company Description Medilaw are seeking an experienced customer service professional to join their growing team in the role of **Customer Service Consultant** **Job Description**: **Key responsibilities will include**: - Being a primary point of contact for all incoming enquiries. - Coordinating specialist Independent Medical Examinations through our...

  • Customer Service Officer Lvl 1

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Support Officer - Building Commission NSW** **Grade**: 1/2 Clerk Grade **Salary range**: $75,728 - $82,329 + superannuation and leave loading **Duration**: Temporary up to November 2025 **Applications Close**:Tuesday, 15th July 2025 **Location**: Parramatta **About the team** This role is an exciting opportunity to work within the Plumbing...

  • Customer Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Fresh Gift Group Full time $45,000 - $60,000 per year

    About Fresh Gift GroupFresh Gift Group is a leading gifting company renowned for delivering exceptional premium products. We're passionate about creating unforgettable gifting experiences and building strong customer relationships. Our company culture is built on teamwork, innovation, and a genuine commitment to customer satisfaction.As we gear up for our...

  • Customer Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia vital Full time $67,000 - $79,000 per year

    $67K-$79K base + SuperHybrid role (2 days onsite; 3 days WFH)Use your natural health qualificationOur people are at the heart of what we do. We value clinical knowledge, professional integrity and a commitment to service. Joining means being part of a team that supports practitioners, grows the profession, and helps shape the future of natural health in...

  • Customer Service Consultant

    2 weeks ago

    Sydney, Australia Medilaw Full time

    Company Description Medilaw are seeking an experienced customer service professional to join their growing team in the role of **Customer Service Consultant** **Job Description**: **Key responsibilities will include**: - proactively managing assigned customers; - ensuring a superior level of customer service to facilitate client access to Medilaw's...

  • Customer Service Consultant

    2 weeks ago

    Sydney, Australia IPAR Full time

    **Company Description**: - Medilaw are seeking an experienced customer service professional to join their growing team in the role of - **Customer Service Consultant** **Key responsibilities will include**: - proactively managing assigned customers; - ensuring a superior level of customer service to facilitate client access to Medilaw's Independent...

  • Customer Service Consultant

    1 day ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 541925**Job Summary**: - Location: St Leonards - Close to Public Transport (Flexibility Offered) - Entry Level Customer Service - Training & Development Provided - Japanese Proficiency in Speaking and Writing is required. **The...