Sales Support Consultant

2 days ago

Laverton North, Australia Shred-X Full time

As part of the Freightways Ltd group of companies, SHRED-X is a fast paced and rapidly growing company providing complete Documentation, Electronic Products and Specialist Fabric Destruction and Recycling Solutions for all types of businesses.

With a commitment to exceptional customer service and the development of innovative and sustainable practices, our staff are qualified and trained in compliant and safe processing procedures.

Based at our Laverton North Branch, we currently have an opportunity for Sales Support Consultant to join our team and assist in the servicing and expansion of our business.

We offer a competitive salary based on your experience and abilities.

**Your new role**:

- Support the Shred-X Business Development Managers and Sales team
- Responsible for contacting and liaising with customers regarding queries or issues related to contracts and services
- Ensuring customers receive efficient service and responses
- Complete company sales documents in CRM (quote forms, order forms, sales agreements etc) in a timely and professional manner
- Present new products and services and enhance existing relationships.
- Liaise with operations/logistics team providing priority route decisions made as well as ongoing feedback to customers on the resolution of incidents and requests.
- Check data accuracy in orders and invoices
- Build and maintain relationships with team members nationally and its customers.
- Maintain up-to-date working knowledge of CRM and invest in learning and development.
- Participate in team, coaching and development meetings, annual performance reviews and adhere to occupational health and safety training standards and on-going training.
- Perform ad hoc duties as and when required by the team

**Your Skills and Experience**:

- Proven ability to maintain good working relationships with client, supplier, and on-site personnel
- Experience in a CRM software is advantageous
- Excellent verbal and written communication skills
- Strong time management and organisational skills

**What's in it for you**:

- Dayshift - Monday to Friday Work
- Joining a growing, successful business
- Great benefits including employee shopping discounts
- Employee reward and recognition program
- Company Uniform
- Employee Assistance Program

**Shortlisted applicants will be required to**:

- Federal Police clearance check.
- Be eligible to legally live and work in Australia
- Undertake a pre-employment medical assessment relative to their position
- Appropriate immunisation requirements, including COVID 19 vaccinations.

SHRED-X encourages people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples.

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