Civic Compliance Officer

7 days ago

Caulfield, Australia Glen Eira City Council Full time

Ensure the safety and compliance of the community
- Permanent, full-time opportunity
- $71k - $83k per annum + super and 25% loading

**About the role**

Glen Eira City Council is seeking a passionate and professional Civic Compliance Officer to join our committed and driven Civic Compliance team.

The Civic Compliance Officer plays an integral role within the community and organisation, administering relevant Acts, Council's Local Laws, Procedures and Policies consistently through the municipality in a courteous and reasonable manner.

Key responsibilities include:

- Ensure initial and follow up inspections are carried out as directed
- Attend to out of hours complaints from the public
- Initiate appropriate actions for non-compliance
- Carry out an annual door knock pertaining to animal registrations
- Patrol and enforce on and off leash areas in public places and parks
- Administrative tasks, correspondence and communication with various stakeholders

**About you**

To be successful in this role, you will have a polite and diplomatic way of communicating compliance, focusing on educating over enforcing where possible. You will have strong conflict resolution and problem-solving skills, with the ability to handle difficult situations, effectively managing expectations of both residents and alleged offenders.

The following is also required:

- Certificate IV in Animal Control & Regulation or willing to obtain
- Knowledge of the Local Government Act, Road Safety Act, Road Rules Victoria, Litter Act, Domestic Animals Act and other relevant Legislation
- Current Victorian Driver's licence
- Ability to work early mornings, evenings and weekends on a rotating roster

**Working at Glen Eira City Council**

The City of Glen Eira is a dynamic municipality located within the south-east metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.

Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,600 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

**Employee Benefits**
- Extensive Learning and Development programs
- Reward and recognition programs
- Comprehensive leave entitlements
- Flexible working arrangements
- Corporate gym memberships

**How to apply**
- Attach your resume
- Attach a separate cover letter detailing your experience and how it relates to the role

**_ Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:_**
- **_Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees;_**:

- **_Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations._**

**_ We value the knowledge, skills and talents that all people can share with our workforce and community._

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