Client Services Coordinator

3 days ago

Brisbane, Australia Southern Cross Austereo Full time

**Who are we?**

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere
- In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners._

**What’s on offer for you?**
- Permanent position based out of our vibrant **Brisbane **office.
- Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events - PLUS much more
- Industry leading, gender neutral Paid Parental Leave Policy, offering 20 weeks paid parental leave for the primary carer.
- Award-winning, highly supportive, and creative culture that enables you to be your best unique self
- Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
- Attractive salary package and opportunities for growth & progression - we love to promote internally across our 65 offices

**About the role**:
We’re looking for a **Client Service Coordinator** to join our **Sales** team based in **Brisbane**_._ In this role, you will play a key part in ensuring the seamless operation of the sales team by delivering exceptional support to Account Managers and Sales Managers. Your efforts will be crucial in enhancing both internal and external client satisfaction and driving revenue growth for the company.

**What you’ll be doing**:

- Provide administrative support to nominated Account Managers in an effective, detailed and timely manner
- Deliver a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests, especially questions from clients and with client requirements (i.e. bookings, material, rates, and research)
- Proactively provide support and embrace joint responsibility with Account Managers for client activity and internal reporting activity in the following areas:

- Post Campaign Reports
- Designing, preparing and checking client proposals
- Booking procedure - writing, client authorisation, entering, checking confirmations, providing client with confirmations, filing of broadcast agreements with appropriate paperwork attached
- Creative process - briefs (when appropriate), client approval, material instructions
- Client pre and post times
- Account Queries and Follow Up
- Revenue reporting
- Salesforce - accurate management of client database
- Development and management of filing systems to ensure effective workflow for Account Managers and Sales Managers

**Experience we’re looking for**:

- Strong skills across the Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
- Exceptional communication skills, both written and verbal
- Ability to problem solve and navigate challenges with a positive mindset
- Experience in managing client databases, and research programs

We are values driven at SCA - if you align with our core values, you’ll be a great addition to the team:

- **We’re Better Together**:

- **People are our Power**:

- **Always Curious**:

- **We Push Doors Open**:

- **Be Genuine**

**Still not convinced?

  • Client Services Coordinator

    7 days ago

    Brisbane, Australia Moore Australia (QLDNNSW) Full time

    **Introduction**: Are you an Administration Assistant/Coordinator with exceptional organisational skills, a passion for supporting others and a desire to learn more? If yes, then we have a fantastic opportunity for you to join our SuperSense team! Our team is supportive, driven and down to earth. About the role Based in our Brisbane CBD office we are...

  • Client Services Coordinator

    2 weeks ago

    Brisbane, Australia Moore Stephens Full time

    **Brisbane**: **Service/Department**: **Administration/Office**: **Sector**: **Client Services Coordinator**: **Job type**: **Full time**: **Description**: We are looking for a professional and organised Client Services Coordinator to join our Brisbane CBD Office team on a full-time basis! **What we can offer you**: We understand that it's more than just a...

  • Client Services Coordinator

    1 week ago

    Brisbane, Australia HAYS Full time

    Great opportunity with a leading accounting firm based in Brisbane CBD. **Your new company** Hays is excited to partner with a rapidly expanding Accounting Firm in Brisbane CBD to seek a Client Services Coordinator. This full-time, permanent role offers annual paid professional development and substantial potential for long-term career progression. If this...

  • Client Service Coordinator

    2 weeks ago

    Brisbane, Australia Ashurst LLP Full time

    **The Opportunity**: We currently have an exciting opportunity available for a Client Service Coordinator to join our Brisbane office on a permanent full-time basis. Joining as the Client Service Coordinator you will be responsible for managing the first impressions of the firm. Working in amazing offices with Story Bridge views, you will be integral to...

  • Client Services Coordinator

    2 weeks ago

    Brisbane, Australia MinterEllison Full time

    **Location**: Brisbane **Contract Type**: Permanent MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex...

  • Client Services Coordinator

    3 days ago

    Brisbane, Australia UniSuper Full time

    **About US** UniSuper is the custodian of our members’ life savings. Everything we do is aimed to deliver for our members. If you love working with passionate professionals, driving industry-leading performance and want to make a meaningful difference for others now and into the future, you’re in the right place. The Member and Advice team provide end...

  • Client Service Coordinator

    5 days ago

    Brisbane, Australia UniSuper Full time

    **About US** UniSuper is one of Australia’s largest super funds and is run in the best interests of its members. We look after the retirement savings of more than 450,000 members and have over $100 billion in funds under management. Members enjoy the benefits of low fees, strong long-term performance across various investment options and commitment to...

  • Client Service Coordinator

    2 weeks ago

    Brisbane, Australia Moore Stephens Full time

    **Brisbane**: **Service/Department**: **Administration Assistant**: **Sector**: **Administration**: **Job type**: **Full Time**: **Description**: We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our...

  • Client Service Coordinator

    1 day ago

    Brisbane, Australia Moore Stephens Full time

    **Brisbane**: **Service/Department**: **Administration**: **Sector**: **Administration**: **Job type**: **Full Time**: **Description**: We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our Accountants. **What we...

  • Client Services Coordinator

    1 week ago

    Brisbane, Australia Perigon Group Full time

    Full time, permanent role. - CBD Location. - Competitive remuneration and high performing company. **The Company** Our client is a highly regarded, fast-growing professional services organisation with offices across Australia. After doubling in size over the last 12 months, they now have a newly created position to work in their head office and assist in...