Community Worker

**About Filocare Australia Pty Ltd**

Filocare Australia is a values-driven, culturally responsive, and client-focused provider of disability and aged care support services under the National Disability Insurance Scheme (NDIS). We are committed to empowering people with disabilities, the elderly, and those with complex care needs through tailored services that promote independence, inclusion, dignity, and safety.

We take pride in our compassionate, respectful, and person-centred approach to service delivery, working in partnership with individuals and their families to support their unique goals and enhance their quality of life

**About the Role**

We are currently seeking a qualified and passionate Community Care Worker to join our growing team. Based at our Oakleigh office, you will play a key role in supporting NDIS participants to live fulfilling, independent lives by connecting them with the services, resources, and opportunities they need.

**Key Responsibilities**

As a Community Care Worker, you will be responsible for delivering high-quality, person-centred support to individuals with disabilities and aged care clients under the NDIS and Home Care Packages. Your duties will include:

- Assessing client needs through interviews and comprehensive intake assessments to understand the nature and extent of personal, emotional, social, and financial difficulties.
- Planning, developing, and implementing tailored support programs, including educational and training initiatives, that align with each client’s NDIS goals and preferences.
- Monitoring and evaluating client progress, regularly reviewing support plans and adapting strategies as circumstances change. Provide accurate documentation and reports.
- Referring clients to appropriate community, health, housing, education, and employment services, and ensuring timely and effective access to additional support where needed.
- Assessing community needs and available resources, identifying gaps in local services, and contributing to the development of new initiatives that enhance community wellbeing.
- Liaising with community groups, government agencies, welfare organisations, and private providers to coordinate services, advocate for client needs, and raise awareness of available support options.
- Supporting families and providing direct care for children, elderly individuals, and persons with disabilities across various settings, including in-home care, adult service units, group housing, and supported accommodation.
- Supervising and supporting clients on parole or probation, where applicable, helping them reintegrate into the community with dignity and stability.
- Assisting youth with navigating social, emotional, and financial challenges, helping them build resilience and achieve greater independence.
- Organising and participating in outreach and community engagement events to promote inclusion, provide information, and support clients’ participation in recreational, social, and cultural activities.
- Promoting independence and inclusion through skill development, daily living assistance, transport support, and community participation in line with NDIS and aged care plans.
- Promote inclusion and participation through community-based activities and events.

**Required Qualifications & Experience**
- A Diploma or higher in Community Services, Disability, Social Welfare, or a related field.
- Minimum 1 year of relevant experience in community care, disability support, or social services.
- Strong understanding of NDIS standards, frameworks, and participant rights.
- Excellent interpersonal, communication, and advocacy skills.
- Ability to work autonomously and within a multidisciplinary team.
- Must hold a valid Driver’s Licence, First Aid & CPR certification, and have current Police Check and WWCC (Working With Children Check).
- Experience in case management, care planning, or community development is highly regarded.

**What We Offer**
- A stable, permanent full-time role (38 hours/week)
- Competitive salary: $80,000 - $85,000 + superannuation
- A supportive, values-driven work environment
- Opportunities for professional development and career progression
- Join a growing organisation making a real difference in people’s lives

**How to Apply**

If you’re a passionate community services professional ready to make a meaningful impact, we’d love to hear from you.

Pay: $80,000.00 - $85,000.00 per year

**Education**:

- Diploma (preferred)

**Experience**:

- case management, care planning, or community development : 1 year (preferred)

Work Location: In person