Partner Relationship Manager

2 weeks ago

Melbourne City Centre, Australia Transurban Full time

Transurban is on an ambitious journey to develop Australia’s first automotive-focussed loyalty ecosystem. By partnering with a broad range of favourite brands and through building world-class, data-driven capabilities in the business, we seek to deliver exceptional experiences for members, and meaningful savings on their everyday expenses

Join us in bringing our vision for member rewards to life and creating transformative experiences that will create member satisfaction and loyalty.

About the role

We’re seeking a Partner Relationship Manager that will be responsible for managing and nurturing relationships with our coalition partners, ensuring mutual success and growth.

As our Partner Relationship Manager, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.

Day-to-day, you will:
- Serve as the primary point of contact for assigned partners, fostering strong, collaborative relationships- Understand partner needs and objectives and alignment with our loyalty program goals- Conduct regular check-ins and business reviews with partners to discuss performance, opportunities, and challenges- Collaborate with partners to develop compelling offers and campaigns- Develop and present strategic proposals to partners, highlighting potential benefits and growth opportunities- Monitor and analyse partner performance metrics, including engagement, redemption rates, and revenue impact

This role will suit someone with a curious mind and transferrable skills and experiences, including:
- Experience in partner management, business development, or relationship management, preferably within the rewards, loyalty, or mobility industries- Strong understanding of loyalty programs and customer engagement strategies- Excellent negotiation, communication, and presentation skills- Analytical mindset with the ability to interpret data and provide actionable insights- Experience in team leadership and people management

With a career at Transurban, you’ll enjoy a range of benefits, including:
- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.- Learning and development opportunities to support your career interests.- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more.- Share offers and insurance benefits.- Social activities, community give-back programs and paid volunteer days.

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.


Job Type:
Permanent

Closing Date:
11-Oct-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VIC

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