Trainee Customer Service Officer

18 hours ago

Rowville, Australia VENTORA Group Full time

**About Us**

With some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether it is windows, doors, architectural glass, showers, wardrobes or other building products, our brands are committed to creating a safe and sustainable environment for customers, our team, and local communities. Over many decades our brands, including Stegbar, Corinthian Doors, A&L Windows, Trend Windows, Aneeta Windows, Breezway and Regency, along with our architectural glass facilities have been at the forefront of innovation, delivering the latest in technology and design to homeowners across Australia and around the globe.

**About our Opportunity**

This is a fantastic opportunity for anyone looking to start their career in a customer service role, laying invaluable foundations to grow and take your career in any direction you wish. You will be mentored by our professional, friendly team within our Rowville site carrying out administrative tasks and working closely with internal and external customers, whilst you're completing a Certificate III in Business.

**You will**
- answer incoming calls assisting customers with enquiries
- direct calls and convey messages promptly and accurately
- General administrative duties such as data entering quotes and orders

**About You**

This role is an entry-level position and would suit an individual wishing to start a career path in Customer Service, Sales and/or Administration fields. In order to be considered you must have hold a Senior Secondary Certificate of Education.

We’re looking for a customer-focused team player who is comfortable talking on the phone. We will of course provide you with all the training needed to thrive in this varied and rewarding traineeship.

You will also be:

- confident using MS Office
- ability to follow instructions and positively welcome feedback
- ability to multi-task, prioritise and manage time effectively
- dependable, punctual and able to work Mon-Fri 8am - 4:30pm

**About the Benefits**
- on-site parking
- ability to schedule leave every Christmas
- additional paid day’s leave for your birthday
- structured traineeship within a business group with 4,000+ employee
- generous discounts on our extensive range of products

**Your Next Steps**

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

LI-DNI

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