
Customer Service/retail Assistant
1 week ago
We are currently hiring an experienced **Customer Service Assistant ** to work in our **Trade store** located at our site in **Canning Vale WA**
**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
**Your key responsibilities include, but not limited to**:
- Demonstrate commitment to safety by ensuring that no safety problem is ignored
- Demonstrating a strong commitment to meeting the needs of customers to ensure their full satisfaction by providing timely and quality service
- Building rapport and trust with internal and/or external customers to ensure productive working relationships
- Navigating the Dynamic system to provide the best service and product mix and assess customer requirements through appropriate questioning techniques
- Maintain up to date price labels and advertising material in shop front
**To be successful, you will have**:
- Previous Customer Service experience and motivated to provide exceptional service outcomes
- Excellent communication Skills with the ability to problem solve
- Self-motivation, discipline and work well within a team
- Windows PC Knowledge
- Industrial Supply or Trade understanding is an advantage
- Technical product knowledge preferable
**Job Type**: Casual
**Salary**: $50,000.00 - $54,000.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Mackay QLD: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you Covid Vaccinated?
- Do you identify of Aboriginal or Torres Strait Islander descent
- Are you Covid vaccinated
**Experience**:
- Customer service: 1 year (preferred)
- Retail: 1 year (preferred)
- Picking orders: 1 year (preferred)
Licence/Certification:
- Driver Licence (preferred)
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