Customer Service/ Retail Assistant

4 days ago

Canning Vale, Australia New Start Full time

**Join an iconic Wesfarmers business, leaders in industrial & safety supplies**:

- **Excellent employee benefits, working with a friendly & supportive team**:

- **Great role working Monday-Friday in Canning Vale WA with career opportunities**

We are currently hiring an experienced **Retail assistant** to work in our Trade store located at our site in **Canning Vale WA**

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**

Your key responsibilities include, but are not limited to:

- Maintain trade store presentation standards, including merchandising and restocking
- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
- Some warehouse duties and lifting will be required

**To be successful, you will have**:

- Previous Trade Counter and/or Customer service experience within a hardware store preferred
- Exceptional written and verbal communication skills
- Ability to operate with a ‘customer first’ mentality
- A proactive and positive attitude with a highly motivated work ethic
- Ability to multi-task in a fast-paced environment
- Experience in providing bold ideas to improve the customer experience
- Experience with or an understanding of the industrial product market would be highly valued

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Canning Vale WA: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- do you identify of Aboriginal or Torres Strait Islander descent
- are you COVID Vaccinated

**Experience**:

- Customer service: 1 year (preferred)
- retail: 1 year (preferred)

Licence/Certification:

- drivers licence (preferred)
- Forklift Licence (preferred)

Work Authorisation:

- Australia (preferred)

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