Service Support Specialist

2 days ago

Fairfield East, Australia Komatsu Full time

Work for a global leader in manufacturing of heavy machinery with over 60,000 employees.
- National role with the capability to work out of any of our regional office headquarters.
- Work on exciting strategic initiatives to improve Service offering nationwide.

**The Opportunity**:
Reporting to the Service Innovation Manager - Strategic projects, this pivotal role is comprised of two main areas of responsibility.

The first area is to develop, as well as enhance existing job lists for Komatsu machinery that is supplied to RTIO sites across Australia. The job list will accurately depict service cost, part numbers, cost, and delivery times in addition to work/charge rates quoted.

The second area will be heavily involved as part of the team in researching, creating, and implementing key strategic initiatives that deliver business improvements throughout our service departments. If you see yourself working on innovative new projects, with high business visibility, this could be the role for you.

**Key Responsibilities**
- Creating, maintaining, and enhancing job lists for Komatsu machinery.
- Review RTIO delivery schedule monthly to comply with contractual requirements with RTIO S&T to supply job list data in compliance with RTIO Contracted timeframes.
- Work with stakeholders and customers to analyse gaps and look for areas of process improvement
- Partnering with Senior Leadership team to look for ways to improve Service offerings.

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Income Protection Insurance provided through our company superannuation fund
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu

**What we are looking for**:

- Previous experience in a Service Supervisor, Service Manager, Estimator, or similar position
- Previous industry experience in the mining / construction or heavy equipment industry.
- Past experience with building and maintaining parts and labour quotes/plans for repair/rebuild work - Job Lists
- Sound knowledge of Microsoft office suite including Excel (Formula’s, Pivot tables, VLOOKUP’s etc)
- Have clear and concise communication skills both written and oral.
- Self-motivated and able to manage workload efficiently with demonstrated ability to manage multiple tasks and prioritize effectively.
- A trade qualified background is advantageous.

  • Disability Support Worker

    1 week ago

    Fairfield, Australia Platinum Disability Support Service Full time

    **Job Title: Disability Support Worker** **Location**: Fairfield VIC **Job Type**: Subcontract **Pay**: $33 - $45 per hour **Expected Hours: 2**0 hrs to 30 hrs **About the Role**: We are seeking compassionate, dependable, and dedicated **Support Workers** to become valued members of our team. In this role, you will have the rewarding opportunity to make a...

  • Youth and Family Support Specialist

    2 days ago

    Fairfield, Queensland, Australia beBeeFamilySupport Full time $62,812 - $98,698

    Job Opportunity: Youth and Family Support SpecialistWe are seeking a dedicated individual to fill the role of Youth and Family Support Specialist. This position presents a unique chance to make a meaningful impact in the lives of young people and their families.About the Role:This role will play a pivotal part in providing high-level case management support,...

  • Support Coordinator Fairfield

    2 weeks ago

    Fairfield, Australia NDIS Support Providers Full time

    **Job Opportunity: Support Coordinator** Are you passionate about empowering individuals with disabilities to achieve their goals? Join **NDIS Support Providers** as a **Support Coordinator**! **Location**: NelsonSt, Fairfield, NSW **Key Responsibilities**: - Assist NDIS participants in implementing their plans. - Connect clients with the right services...

  • Disability Support Worker

    4 days ago

    Fairfield, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...

  • Disability Support Worker

    6 days ago

    Fairfield, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...

  • Female Disability Support Worker

    2 weeks ago

    Fairfield, Australia Truecare Support Services Full time

    Truecare Support Services is a Disability Service operating across the region of Victoria. We support an approach that is: professional, flexible, reliable, empowering for individuals, ethical, collaborative and accountable. We are on the search for exceptional people to provide support and assistance to clients! **We are looking for individuals located in...

  • Early Childhood Support Practitioner

    2 weeks ago

    Fairfield East, Australia ORS Full time

    Early Childhood Supports is a new division within ORS. ECS purpose is to provide high-quality, evidence-informed support to children under 8 years old (increasing to 9 in line with the NDIS ECEI reset) and their families. **Work Life Balance** The ORS executive team really believes in the benefits of a healthy work life balance. Many of us have families...

  • Youth Services Intensive Support Case Manager

    4 days ago

    Fairfield, Australia CORE Community Services Full time

    **Introduction**: CORE Community Services Ltd. is a not for profit organisation serving South West Sydney for over 40 years. We provide a wide range of services, activities and programs across 5 Services - Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care (ADC) and Community Engagement.. Our mission is to provide...

  • Disability Support Worker

    1 week ago

    Fairfield, Australia Help at Hand Support Services Full time

    Help at Hand Support Services, is looking for experienced Disability Support Workers who would like to join us and help make a difference to the lives of people with a disability. You will be providing a person-centred approach and your daily routine will depend on the person you are supporting. Every day could be different for you; one day you might be...

  • Dynamic Support Worker

    2 days ago

    Fairfield, Australia Southern Star Care Service Full time

    Dynamic Support worker (multiple Sites) Casual, Part-Time | Sydney, NSW, Australia Job Summary: These Limited positions are for Dynamic Casual Support workers who will be hired under Southern Cross Care Pty Ltd and recommended to our client for ongoing shifts. We are looking for a limited number of dedicated and experienced Disability support staff with...