Internal Sales Administrator

**The Client**

Our client is one of Australia’s largest wholesalers of Industrial Products having warehouses and distribution centers in every state of Australia with 400+ employees. Our client has a huge range of over 30,000 products which covers;
- **Power Tools**:

- **Hand Tools**:

- **Automotive**:

- **Building & Hardware**:

- **Electrical**:

- **Welding**:

- **Drilling, Cutting & Abrasives**:

- **Safety**:

- **Hose & Pipe Fittings**:

- **Lubricants & Oils**

Due to a large increase in client orders, they are seeking several Internal Sales Representative to carry out a wide range of responsibilities based at their Kewdale head office.

**The Role**

You will be focusing on Customer Service to a wide range of clients across all industry sectors including Mining, Oil & Gas, Construction, Manufacturing & Heavy Industry.

As an Internal Sales Representative you will conducting numerous responsibilities which include;
- **Processing Orders**: Inputting clients order data onto the system such as Purchase Order Numbers through to Products, Quantities & Delivery Details
- **Creating / Updating Client Accounts**:Creating or updating existing accounts on the system
- **Checking Stock Availability**: If the requested items are in stock and available for shipping or are unavailable
- **Back Orders**: For items that are not in stock, creating a “Back Orders” of the particular product & getting information on expected arrival dates
- **Special Orders**: Non Stocked Items & contacting suppliers for availability & pricing
- **Sales Quotes**: Creating quotations that include costs of products, discounts & delivery charges. Also following up on submitted quotes
- **Liaising with Inhouse Team Members**: Liaising with Sales Team Members through to Warehouse, Logistics & Accounts relating to client requests or info such as if orders have been dispatched through to when products on Back Order may be arriving

As an Internal Sales Rep, you will be working in a fast paced work environment where you will conducting numerous responsibilities daily. Prioritizing work tasks is essential as one minute you maybe inputting an order onto the system, where you will receive a call from a client requesting a non stocked item urgently and you have drop everything and get onto the web to identify potential suppliers and get information from them across product specifications, price and availability and then secure the product, process the order and arrange a special delivery.

Customer Service and Sales are the main priority where Internal Sales Reps have to think on their feet and use initiative regularly to get sales over the line, such as providing clients with alternative products when requested items are not in stock, through to promptly getting back to clients on requests such as stock availability, quotes or special orders.

**Working Days & Hours**
- **Working Days**:Monday to Friday (No Weekends)
- **Working Hours**: 38 to 40 Per Week
- **Start Times**:Between 7:00 AM to 8:30 AM
- **Finish Times**:Between 3:00 PM to 5:00 PM
- **Location**: Kewdale
- **Parking**: Ample Free Parking on site
- **Advanced Computer Skills in Microsoft Word, Excel and Outlook**:

- **Be focused on Customer Service, providing a professional, friendly and comprehensive service to clients**:

- **Be Sales focused who enjoys getting sales over the line**:

- **Exceptional Communication Skills - Written & Verbal**:

- **Highly Organized with the ability to quickly priorities work tasks regularly**:

- **Possess Initiative & good Problem Solving skills**:

- **Have proficiency and accuracy in data entry**:

- **Have Attention to Detail and be able to follow strict systems and procedures**:

- **Be highly efficient and be able to work under tight deadlines**:

- **Be able to learn new software / programs quickly**

**Remuneration**

Depending on your work experience, administration skills, sales skills and attributes the salary range will be between;
- $**55,000 to 60K**:

- **+ Super**:

- **+ Leave Entitlements (Holiday & Sick Leave)**
- **Current Up-To-Date CV/Resume**:
**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $60,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kewdale, WA: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person