Contact Centre Sales Co-worker

4 days ago

Tempe, Australia IKEA Full time

Who you are

With a passion for home furnishings, you are energized by sales growth and being part of a successful team. You are friendly and personable and are able to easily build rapport with others across different mediums. With an eye for detail and design you connect strongly to people’s life at home, and have genuine interest in both their dreams and frustrations. You are motivated by finding the best possible solutions to our customers home furnishing needs and are always striving to ensure they have the best possible shopping experience. Together with excellent communication skills, you have a good understanding of our omnichannel environment.
- Available to work a mixture of shifts (8:45am - 8:30pm) which include, morning, afternoon and late nights, as well as every second weekend (both Saturday & Sunday)
- Be available to attend 5 weeks full time training (Monday to Friday - 9AM - 5PM)

**Responsibilities**:
As a Sales Generalist, your responsibilities will include but not be limited to:

- Support in driving the remote selling our customers including generating leads, planning and purchasing.
- Focus your understanding on our customers needs and suggest home furnishing solutions that will solve their challenges, including proposing add-on products, working with cross selling and upselling.
- Use your specialist knowledge of the product range and IKEA services, to educate co-workers in order to secure a high level of knowledge about the features and benefits of IKEA's products and available services.
- Understand and take responsibility for your contribution in achieving the goals and action plan for your area of responsibility.

Together as a team

At the Customer Support Centre, we’re constantly finding new ways of making real connections with our customers to maximise sales and profitability within the IKEA Vision of creating a better everyday life for the many people The Sales team compliment the Remote Customer Meeting Point by ensuring our customers remote shopping experience is like no other. Utilising their extensive knowledge of the IKEA product range to provide customers with a complete home furnishing solution.

  • Workforce Planning Manager

    6 days ago

    Tempe, Australia IKEA Full time

    Who you are You are passionate about contributing to a great customer experience and are driven to optimise and deliver operational excellence. You have previous scheduling and capacity planning experience in a fast-paced environment across all digital channels to meet customer demands. You can build relationships, understand, identify and provide...

  • Sales Manager

    2 weeks ago

    Tempe, Australia IKEA Full time

    Who you are This role calls for someone who is passionate about change and achieving long-term objectives through leadership. You are business minded and result driven, always keeping the customer at the heart of all you do. You are able to clearly define expectations and set ambitious yet achievable goals, whilst challenge existing ways of working and...

  • Sales Co-worker

    2 weeks ago

    Tempe, Australia IKEA Full time

    **Job ID**: 310873 - **Date posted**: 10/10/2025 **Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Sales Co-worker

    1 week ago

    Tempe, Australia IKEA Full time

    **Job ID**: 280911 **Date posted**: 03/03/2025 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Sales Co-worker

    4 days ago

    Tempe, Australia IKEA Full time

    "You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share....

  • Full Time Sales Co-worker

    1 week ago

    Tempe, Australia IKEA Full time

    **Job ID**: 299907 - **Date posted**: 16/07/2025 **Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Sales Co-worker

    12 hours ago

    Tempe, Australia IKEA Full time

    **Job ID**: 258881 **Date posted**: 24/09/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Customer Support Centre Co-worker

    2 weeks ago

    Tempe, Australia IKEA Full time

    Who you are Do you have a passion for customer service and enjoy working in a fast-paced environment? To succeed in this role you will need to be; - Passionate about securing the best customer experience possible - Curious with strong problem solving skills to help create innovative solutions for our customers - Able to demonstrate excellent written and...

  • Ikea Co-worker

    6 days ago

    Tempe, Australia IKEA Full time

    Who you are To be a successful IKEA co-worker you will have a strong customer focus, are confident about approaching people and are driven by finding the best solution for their needs. You will be enthusiastic about working with others in a team and have the ability to work in a fast paced, hands-on environment. Your personal values reflect those of IKEA,...

  • Contact Centre Manager

    4 days ago

    Tempe, Australia IKEA Full time

    "You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share....