Customer Experience Consultant

3 days ago

Herston, Australia Cushman & Wakefield Full time

**Job Title** Customer Experience Consultant **Job Description Summary** C&W currently have a vacancy for to join our onsite customer experience team at the Herston Quarter facility. Working as part of a team of 4 the role will be responsible for: **About the Role** - Notify technicians and the Operations teams when urgent requests arise - Reception duties, such as signing in and out contractors, checking on induction status etc. - Focus on the customer experience, using the frameworks and training provided, with the intent of reducing Customer effort - Ensures that a world class customer service experience is delivered regardless of interaction type e.g. face to face or virtual/remote resource depending on client requirement **About You** - Prior experience working in a customer facing role - Positive, "can do" attitude, willing to go the extra mile to ensure a positive experience Given the part time nature of this role, we envisage that it may appeal to those who may either be studying, looking to re-enter the workforce after time away or those on temporary visas who may have restrictions on the number of hours they are able to work. **Why join Cushman & Wakefield?** As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; - Being part of a growing global company; - Career development and a promote from within culture; - An organisation committed to Diversity and Inclusion **We have a vision of the future, where people simply belong.** - That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. _ - We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us._ INCO: “Cushman & Wakefield”

  • Customer Experience Consultant

    2 days ago

    Herston, Queensland, Australia Cushman & Wakefield Full time $45,000 - $60,000 per year

    Job TitleCustomer Experience ConsultantJob Description SummaryC&W currently have a vacancy for to join our onsite customer experience team at the Herston Quarter facility. Working as part of a team of 4 the role will be responsible for:Job DescriptionAbout the RoleManage all aspects of the Help Desk for incoming calls and emails, passing on messages/jobs to...

  • Online Experience Coordinator

    2 weeks ago

    Herston, Queensland, Australia Set Up My Offshore Full time $80,000 - $120,000 per year

    Job DescriptionThis is a remote position.Job Overview:This role will be responsible for ensuring every customer has a seamless, positive experience with the clients by managing chat, inquiries and issues, primarily through Gorgias and email- streamlining communication, resolve problems timely, and drive customer satisfaction across all channels.Key...

  • Customer Success Coordinator

    1 week ago

    Herston, Queensland, Australia Set Up My Offshore Full time $60,000 - $90,000 per year

    Job DescriptionThis is a remote position.Job Overview:This role will be responsible for ensuring every customer has a seamless, positive experience with the clients by managing chat, inquiries and issues, primarily through Gorgias and email. Streamlining communication, resolve problems in a timely manner, and drive customer satisfaction across all...

  • Motor Claims Consultant

    12 hours ago

    Herston, Queensland, Australia Marsh Full time $90,000 - $120,000 per year

    We are currently seeking a talented individual to join ourClaimsteam atJLT Public Sector(a company of Marsh). This role will be based in theBrisbane – Newsteadoffice. This is a hybrid role that has a requirement of working at least three days a week in the office.JLT Public Sectoris Australia's trusted expert in the design and delivery of risk solutions...

  • Customer Relations Officer

    1 week ago

    Herston, Australia Nucleus Network Ltd Full time

    We have an exciting opportunity for a **Participant Success Officer** to join our growing team! - “Advancing medicine, improving lives”_ is our brand purpose at Nucleus Network. As the only global Phase 1 clinical trial specialists with facilities in the USA and Australia, we fulfil our purpose by attracting the best talent. Since our establishment in...

  • Salesforce Solution Architect

    10 hours ago

    Herston, Queensland, Australia DXC Technology Full time $120,000 - $180,000 per year

    Job DescriptionDXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Clinical Nurse Consultant

    6 days ago

    Herston, Queensland, Australia Department of Health - Queensland Full time $104,000 - $160,000 per year

    Provide clinical leadership and supervision to nursing staff, ensuring their assessment and performance and align with contemporary models of acute mental health care.About the roleProvide clinical leadership and supervision to nursing staff, ensuring their assessment and performance and align with contemporary models of acute mental health care.About youOur...

  • Plumber

    4 days ago

    Herston, Queensland, Australia Randstad - Construction, Property & Engineering Full time $234,000 - $298,000 per year

    Are you an experienced Plumber seeking a fulfilling role within the public sector? Our recruitment consultants are dedicated to proactively securing temporary positions that align with your skills and career aspirations.The Role:Position: PlumberLocation: Inner North Brisbane (On-site)Rate: $56.95 per hourStart Date: ImmediateKey Responsibilities &...

  • Life Scientist Technician

    19 hours ago

    Herston, Australia Inventia Genetic Technologies Pty Ltd Full time

    AHM Consulting Pty Ltd has been authorised by Inventia Genetic Technologies Pty Ltd to recruit a skilled and experienced Life Scientist Technician. This is a rare opportunity for individuals to join a motivated IVF Lab Team based in Newmarket working in large-scale livestock reproduction programs. This is a full-time permanent position with a salary of...

  • Medical Laboratory Technician

    2 weeks ago

    Herston, Queensland, Australia Department of Health - Queensland Full time $60,000 - $90,000 per year

    Key competencies (role specific criteria)You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under 'your key responsibilities', the ideal applicant will be someone who can demonstrate the following:•    Demonstrate a competent level of...