Help Desk Support

5 days ago

Melbourne Eastern Suburbs, Australia Robert Half Full time

Robert Half is searching for a driven and enthusiastic Helpdesk Officer to join a well-known and iconic Australian company in Melbourne's East.

**The Company**

Our client is a highly respected, successful multi-franchise company looking for your brilliant skill as a Help Desk Support Operator in the Eastern suburbs of Melbourne. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, loves helping people and have a passion for technology this may be the role for you.

***

**The Role**

In this fast-paced role you will provide helpdesk support to local and remote locations in accordance with established policies and procedures. Let your technical skills shine as you maintain, analyse, and fix computer systems, hardware, printers, and computer peripherals and coordinate repairs with appropriate vendors. You'll be solving key technical challenges and providing support on a variety of computer hardware and software issues by identifying, researching, and resolving issues.

**Main Responsibilities**:

- Troubleshooting and resolving hardware issues.
- Software installations & rollouts
- Maintenance and inventory management of hardware and peripherals
- Assisting with system & network administration tasks. Experience in an IT Help Desk role and help desk software.

***

**Your Skills & Experience**

As a successful applicant, you will work well in a small, collaborative team and possess excellent time management skills, complemented by:

- Experience in an IT Help Desk role and help desk software.
- Excellent verbal & written communication skills.
- Experience with Audiovisual setups.
- Sound understanding of Windows Server and Workstation operating systems.
- Sound understanding of Networking, and VM environments.
- Relevant certifications.
- An Australian driver's license and own vehicle.
- Live within a 30-minute commute of Mooroolbark

**About you**

You are extremely organised, a self-starter who can prioritise tasks in a fast-paced workplace, and you have exceptional problem solving abilities. You have achieved impressive experience to date and now you are ready to take the next step in your career.

**What's on offer?**
- A dynamic environment with a company that promotes personal and professional development.
- A rare opportunity to make a valued contribution each and every day.
- A creative, highly energised workplace.
- The support of a fun and friendly team.
- Easy commute - no traffic.
- Safe & secure free parking.
- Work with great people.
- Access to table tennis, pool, basketball & tennis court.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

**Job Number: - 06810-0012335339 FC

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