Case Manager

7 days ago

Melbourne City Centre, Australia EML Full time

**Case Manager - Recovery and RTW Team**:
VIC - Melbourne CBD Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Annual tenure and performance-based recognition rewards
- Comprehensive learning and development opportunities to help you reach your full potential
- Support and counselling services with work or personal matters through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Up to 16 weeks paid parental leave plus Super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

As part of our diverse team based in **Melbourne**, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

Working as part of the Recovery and RTW Team, this exciting case management role is to pro-actively manage a portfolio of 0 - 55 week claims, provide exceptional customer services to all stakeholders and support injured workers to recover and return to work.

Case Managers in this team work alongside designated specialist roles including a RTW Specialist, Technical Specialist, Clinical Advisor, Mental Injury Specialist and our Mobile Case Managers, ensuring you and your portfolio of stakeholders are supported.

This is a **full time, permanent** role based in our **Melbourne CBD** with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Demonstrate a Service
- orientated approach that is focused on early intervention and the interests of workers and employers
- Ensure that active and timely strategies are implemented to improve recovery and return to work outcomes
- Provide workers compensation advice to stakeholders such as workers, employers and providers
- Assist the worker and employer with the claim process and engage appropriate support services such as Mobile Case Management or Occupational Rehabilitation
- Collaborate with the broader EML Team and WorkSafe to support positive outcomes for injured workers

**ABOUT YOU**
- Passion for customer service
- Thrive on working in a team environment and collaborating with others
- Experience managing claims in workers compensation industry or other personal injury environment
- Knowledge of the Victorian workers compensation scheme, legislation and policies
- Organised with excellent time management
- Committed to supporting injured workers with their recovery and RTW

  • Case Manager

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Provide case management support to accused persons presenting with a multitude of complex issues and needs. **Your new company** Established in 2014, this independent statutory body provides services and facilities to Victoria's courts. They are currently seeking multiple experienced Case Managers to work across various locations in Melbourne on a 6 month...

  • Case Manager

    3 days ago

    Melbourne City Centre, Australia Department of Jobs, Skills, Industry and Regions Full time

    **Case Manager, Study Melbourne** - _Salary: $97,955 - $111,142 (Plus Superannuation)_ - _Fixed term role: until 17 December 2026_ - _Usual hours of work: Full time (flexibility may be available)_ - _Usual work location: 17 Hardware Lane, Melbourne_ **The Role** This is an exciting opportunity for a suitably qualified social worker (or similar...

  • Case Manager

    1 day ago

    Melbourne City Centre, Australia Department of Government Services Full time

    **About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and...

  • Case Manager

    1 week ago

    Melbourne City Centre, Australia EML Full time

    **Case Manager**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry and have a number of opportunities available in our Medical Management claims teams. We truly support each other and offer competitive...

  • Case Manager

    1 week ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: The Case Manager role is positioned in the Countering Violent Extremism (CVE) Unit of the Counter Terrorism Command. Reporting to a Sergeant, you will be responsible for the coordination of CVE intervention through a holistic approach to ensure that the needs of clients are met, and that the safety of the Victorian community is...

  • Complex Case Manager

    3 days ago

    Melbourne City Centre, Australia HAYS Full time

    Provides a single access point for advice, assessment and response to urgent, high risk or escalated matters. **Your new company** This Federal Government Department delivers government programs to support ex-service men and women and their families. They are currently seeking Case Manager (Psychologist, Social Worker, Registered Nurse, Mental Health...

  • Trainee Case Manager

    7 days ago

    Melbourne City Centre, Australia EML Full time

    **Trainee Case Manager**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...

  • Advanced Case Manager

    3 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    **Utilise your case management expertise to provide support and advice to the Adoption Operations branch**: - **2 x Ongoing/Full-Time** opportunities to work with a high-performing and passionate team in the Victorian Public Service**: - **CYF3: $94,591 - $106,401 plus superannuation** **About Us**: Adoption Services is part of the Civil and Enforcement...

  • Advanced Case Manager

    1 day ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Refugee Minor Program (RMP) is responsible for providing case management, supervision and support to young people from refugee backgrounds who are in Australia without parents. The Refugee Minor Program is a statewide service provided across Metropolitan Melbourne and Regional Victoria. The Stronger Futures for Refugee Youth (SFRY) program...

  • Case Manager, T&c

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Provide advice, assessment, case management and response to urgent, high risk or escalated client matters. **Your new company** This Federal Government Department delivers government programs to support ex-service men and women and their families. They are currently seeking a Psychologist, Social Worker, Registered Nurse, Mental Health Registered Nurse or...