
Case Manager, Service Coordination
4 days ago
Provide a primary point of contact to streamline claims processes and provide client-centred support.
**Your new company**
This Federal Government Department delivers government programs to support ex-service men and women and their families. They are currently seeking a Psychologist, Social Worker, Registered Nurse, Mental Health Registered Nurse or Occupational Therapist to join their Service Coordination Team in a full-time capacity on a 12 month initial contract.
Service Coordination is a specialised case management team that primarily works with contemporary families, providing support through challenging life situations. The Team primarily work with two types of clients: contemporary veterans at end-of-life to support them to access their entitlements and maximise their quality of life; and contemporary families following the suicide or service-related death of a veteran.
The program provides a primary point of contact to streamline the claims process and provide trauma-informed and client-centred support. The Team also provide support to ensure clients can access other supports through DVA, other government services, and community organisations. The program is expanding to allow them to provide support to more families and increase our capacity for families experiencing other life-challenges.
**Your new role**
The Case Manager in the Service Coordination Team is responsible for the assessment and risk management of clients referred to the team due to issues relating to mental health, psycho-social issues and suicide risk. This process involves speaking with clients, conducting risk assessments, identifying barriers to accessing help and liaising with relevant treating professionals where consent is given.
In your new role you will work closely with Service Coordination Team with clinical and non-clinical staff providing assistance to clients identified as being at risk and/or having complex needs. You will be responsible for:
- Providing short-term high quality, evidence based clinical services including intake, assessment and referral, complex case management, and case coordination to a caseload of clients with identified complex and/or multiple needs.
- Maintain clinical records according to standards, collating and analysing data from client records, and preparing reports as required.
- Liaise and form partnerships internally as well as other government departments and organisations.
- Undertake calls to clients where required to offer assistance or obtain further information, where this contact is best managed by a mental health professional.
- Link clients to appropriate mental health services and occasionally provide short-term case management intervention to link clients with necessary services for ongoing support.
**What you'll need to succeed**
To be successful in this role you will possess the following:
- You're a qualified Psychologist, Mental Health Accredited, Social Worker, Registered Nurse, Mental Health Nurse or Occupational Therapist eligible or registered with AHPRA or AASW.
- Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients.
- You must be an Australian Citizen.
**What you'll get in return**
An exciting role that truly exists to help impact the lives of clients and their families. You will become an integral part of a high functioning team that will work in union to achieve this common aim. A highly competitive hourly rate at an APS6 of $60 + super is also available.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Shannon Seers
03 9946 3560
**LHS 297508** #2694264
-
Case Manager
1 week ago
Melbourne City Centre, Australia HAYS Full timeProvide case management support to accused persons presenting with a multitude of complex issues and needs. **Your new company** Established in 2014, this independent statutory body provides services and facilities to Victoria's courts. They are currently seeking multiple experienced Case Managers to work across various locations in Melbourne on a 6 month...
-
Complex Case Manager
2 weeks ago
Melbourne City Centre, Australia IPA Personnel Services Full timeIPA are currently recruiting for a Complex Case Manager (Clinical) working for the Victorian State Government within the Department of Veterans' Affairs Client Support Framework (CSF). The role is temporary contract to start ASAP on an ongoing basis working Monday to Friday from 9am to 5pm. The role is based in CBD and the hourly rate for the role will be...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The County Court of Victoria is established pursuant to the County Court Act 1958. It has original and appellate jurisdiction and is the principal trial court in the State of Victoria. The Court hears over 11,000 criminal, common law and commercial cases each year. The Commercial Division consists of any proceeding involving disputes concerning...
-
Cisp Case Manager
2 days ago
Melbourne City Centre, Australia Court Services Victoria Full time**About us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Case Manager, T&c
4 days ago
Melbourne City Centre, Australia HAYS Full timeProvide advice, assessment, case management and response to urgent, high risk or escalated client matters. **Your new company** This Federal Government Department delivers government programs to support ex-service men and women and their families. They are currently seeking a Psychologist, Social Worker, Registered Nurse, Mental Health Registered Nurse or...
-
Case Allocation Coordinator, County Court of
2 weeks ago
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The County Court of Victoria is established pursuant to the County Court Act 1958. It has original and appellate jurisdiction and is the principal trial court in the State of Victoria. The Court hears over 11,000 criminal, common law and commercial cases each year. The County Court has unlimited monetary jurisdiction in common law and commercial...
-
Registrar, Case Coordination
1 week ago
Melbourne City Centre, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...
-
Ndis Support Coordinator
11 hours ago
East Melbourne, Australia Advance Support Coordination Full time**NDIS Support Coordinator** At ASC we are a passionate about providing exceptional support coordination services to our clients. We currently have a fantastic opportunity for 2 Support Coordinators with similar values to join our team. You will be working with a manageable caseload of NDIS participants to support them to build capacity and implement...
-
Trainee Case Manager
2 days ago
Melbourne City Centre, Australia EML Full time**Trainee Case Manager**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...