Administrative Support Officer, Peninsula Ras

**- Salary packaging and onsite parking available**
- **Frankston, Mornington Peninsula & surrounding locations**:

- **Fixed Term Full Time position**

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

**Position Summary**

The Assessment Support Officer works at Peninsula Regional Assessment Service (RAS) which is auspiced under Peninsula Health and closely coordinates with the Administration and Senior Clinician Team at the Mt. Eliza Aged Care Assessment Service (MEACAS). The position is integral to providing effective and timely administrative and clerical support to the RAS team to ensure that the day-to-day function of the service is maintained. The Assessment Support Officer will use the range of clerical systems such as My Aged Care as well as key systems within Peninsula Health.

**Key Responsibilities**
- Act as a first point of contact for Peninsula RAS, demonstrating a professional and sensitive response.
- Ensure that client confidentiality is maintained at all times.
- Confidently and effectively utilise the range of electronic operating systems for Peninsula RAS, including My Aged Care.
- Support the RAS team in the range of clerical and administrative tasks
- Provide information as required to the MEACAS/RAS Manager

**Essential Criteria**
- Able to operate proficiently across a range of information systems (Health systems preferably)
- Experience in the Aged and/or Disability Sector in a Human Service environment
- Highly effective time management skills with a demonstrated ability to meet daily KPI’s, working in a high-paced environment and manage competing demands within limited timeframes.
- Flexibility to work from home and office to meet competing demands
- Able to operate the Microsoft Office suite of programs (Word, Excel and Outlook essential)
- Excellent verbal and written communication skills including excellent and sensitive telephone manner
- Ability to work unsupervised in a confidential manner
- Ability to identify and prioritise competing demands and problem-solve
- Current Victorian Driver's License

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

**Additional Requirements**

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. **Selection Criteria Essential: Current Victorian Driver's License

Essential: Able to operate proficiently across a range of information systems (Health systems preferably)

Essential: Able to operate the Microsoft Office suite of programs (Word, Excel and Outlook essential

Essential: Excellent verbal and written communication skills including excellent and sensitive telephone manner

Essential: Ability to work unsupervised in a confidential manner

Essential: Ability to identify and prioritise competing demands and problem-solve

Essential: Experience in the Aged and/or Disability Sector in a Human Service environment

Essential: Highly effective time management skills with a demonstrated ability to meet daily KPI’s, work in a high-paced environment and manage competing demands within limited timeframes.

Essential: Flexibility to work from home and office to meet competing demands