Partnership Executive Sme Loyalty

2 weeks ago

Brisbane, Australia Virgin Australia Full time

**Work type**:
Full Time**Location**:
Brisbane, Melbourne, Sydney**Job type**:
Velocity Frequent Flyer, Customer Experience & Product**Applications close**:
**Partnership Executive SME Loyalty**:
Hello. We’re Velocity Frequent Flyer, one of Australia’s largest loyalty programs. With more than 1 million members (and counting), we live and breathe travel, and we love sharing our passion for memorable experiences with our members.

Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you’re a part of a team that’s rewriting the rules for how loyalty programs work and what they can bring to members. That’s the journey you’ll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.

**What you’ll be doing**:
The Partnership Executive role is to play an integral role in ensuring that the program and partners of Virgin Australia Business Flyer (VABF) achieve mutually beneficial objectives and growth targets. The portfolio of partners can include a number of different industry sectors and so the Partnership Executive will need to give consideration to different activities by partner/category. The position will report to the Head of SME Loyalty and will play in integral role in implementing new partnerships and assist the team with quarterly planning and delivery using agile methodology.

**You’ll be great in this role if you**:

- Come with a minimum 3 years’ experience working preferably in an account management, loyalty or commercial role
- Have demonstrable account and relationship management skills with a strong interpersonal and verbal reasoning skill set
- Have excellent attention to detail and a solid communication / presentation capability
- Have an understanding of campaign management process and objectives
- Come with knowledge of digital marketing and/or loyalty marketing
- Are educated to diploma/certificate level in business or a related discipline
- Understand digital marketing and ecommerce platforms (desirable)
- Have agile and scrum methodology experience (desirable)
- Partner management and relationship management
- Understand of loyalty marketing or partnerships
- Understand the broader travel industry / airline frequent flyer programs

**What you’ll get from us**

We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to):

- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _betterme_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial
- Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

**Equality rules**

**Ready to apply? **We’re ready to hear from you.

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