Loyalty & Payment Specialist

2 weeks ago

Brisbane, Australia Chevron Full time

Chevron Australia Downstream is seeking to appoint a Loyalty and Payment Specialist who will be responsible for management of Chevron's loyalty & payment programs, develop and execute growth and partnership strategies for fuels and lubricants loyalty programs. Reporting to Marketing Team Lead, this exciting opportunity is based in Brisbane but will require occasional travel to operations across the country.

**Responsibilities for the position include, but are not limited to**:

- Responsible for the in-country activation, commercial growth and partnerships within the loyalty and payments program.
- Partner with regional International Fuels & Lubricants Consumer Experience teams, regional Loyalty & Payments specialists in developing and deploying in-country loyalty program initiatives, offers and communications.
- Monitor performance for effectiveness of program in consumer engagement and business generation.
- Coordinate with regional team and local stakeholders and business partners to implement regionally developed retail payment solutions and ensure proper operations.
- _ Align and Inspire - Set clear expectations and align teams on shared goals and outcomes, communicate transparently, support others in times of need._
- _ Build Relationships - Take responsibility for outcomes, foster positive relationships, ensure inclusive treatment of others, share information and resources, promote heathy dialogue._
- _ Grow Capabilities - Recognise others, adjust behaviour based on feedback and provide feedback to others, encourage new ideas, adapt to change, enable others to develop beyond existing skillset. _
- _Deliver Results - Empower others to make decisions, identify important data for decision making, remove barriers to achieving results, use impactful data to track performance_
- _ Technical Criteria 1 - Market Knowledge; Consumer Loyalty & Payments Experience. _
- _Technical Criteria 2 - Strong Commercial Acumen, proven Collaboration and Teamwork_

**Knowledge, skills, and experience**:

- Holds a bachelor’s degree or qualification in Marketing or related discipline
- 5 to 10 years of experience in related field (managing loyalty/card program) with a focus on:

- Brand & Marketing Execution
- Retail and Digital Marketing
- Campaign Management
- Visual Merchandising
- External Creative & Media Buying Management
- At least 5 years’ experience in a similar marketing role
- Demonstrated proficiency in Digital fluency (i.e., creating and managing website/mobile app)
- Experience with Salesforce Marketing Cloud
- Strong Collaboration and Teamwork skills

**Why join Chevron**:

- Chevron is one of the world’s leading integrated energy companies and has been present in Australia for more than 60 years
- Chevron offers career development opportunities to all employees including onboarding, training and development, mentoring, volunteering opportunities and networking groups
- Chevron is proudly recognised as an employer of choice, guided by a vision of diversity, inclusion and committed to equal employment opportunity
- Chevron supports work-life balance and offers employees access to various health and wellness programs

**Diversity & Inclusion**

Chevron participates in E-Verify in certain locations as required by law.

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