Crew Tech Lead

1 week ago

Sydney, Australia Commonwealth Bank Full time

**You are**collaborative and enjoy solving analytical problems to help our team to reach highest potential
- **We are**a team of big thinkers who are engineering the future of banking
- **Together we**will innovate the future of banking with state-of-the-art AI Powered Engineering solutions

**See yourself in our team**

The Customer Help and Support Crew deliver creative and bold solutions to delight our customer s in a digital and AI powered world. W e are re
- imagining how we best ser ve our customer s, including leveraging GenAI natural language processing, agentic bots and next generation cloud based contact centre platforms.

**What**you’ll**be doing**

As the Crew Tech Lead you will d rive the transformation of customer experiences, crafting innovative solutions that seamlessly integrate into their busy lives while driving outstanding business outcomes.

You will:

- Inspire and motivate the Crew to deliver their mission, working with Product Owners to refine and realise Product Visions, ensuring the right initiatives are identified, prioritised and delivered to a c hieve Crew outcomes and metrics.
- Provide strategic technology leadership, guiding the Crew with your expertise to navigate complex challenges and deliver cutting-edge solutions.
- Ensure that the squad has adequate technical resources to deliver high-quality solutions. This includes having the right tools, technologies, and support to meet customer aspirations effectively.
- Foster an environment of fast technology decision-making and effective collaboration and communication. This agility ensures that the Crew can respond quickly to changing needs and opportunities.
- Collaborate closely with other Crew Technical Leads and C entre o f E xcellence ( CoE ) leads to problem solve across the business and deliver shared objectives.

**We’re**interested in hearing from people who**:

- Are passionate technologists experienced in shaping and delivering digital technology strategies in large scalable environments.
- Ar e hands on technologist s, prepared to roll their sleeves up and get on the tools where it makes sense.
- Ideally, you will have a background as a full stack / full cycle engineer and have hands on exper ience with modern technology stacks e.g. AWS, Typescript, Next JS, Azure AI Fou ndry.
- Ideally have worked in contact centre environments and have experience with Microsoft Contact Centre stack or equivalent.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 29/08/2025

  • Crew Tech Lead

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time $180,000 - $250,000 per year

    You are a strategic thinkerWe are engineering the future of banking.Together we can deliver technology solutions that impact millions of customers.Do work that mattersAre you ready to lead the transformation of customer experiences through cutting-edge Data and AI? As Crew Tech Lead in the Customer Domain, you'll shape the strategic and technical direction...

  • Crew Tech Lead

    2 days ago

    Sydney, Australia Commonwealth Bank Full time

    You are a senior engineering leader who’s passionate about people and driving great technical outcomes - We are a team of big thinkers, who are engineering the future of banking - Together we can create industry leading digital solutions that impact millions of customers **Do work that matters** We're building tomorrow’s bank today, which means we need...

  • Crew Tech Lead Operational Risk

    9 hours ago

    Sydney, Australia Commonwealth Bank Full time

    **You are**passionate, driven, flexible and collaborative - **We are**a team of big thinkers who are engineering the future of banking - **Together we**will innovate the future of banking with state-of-the-art AI Powered Engineering solutions **See yourself in our team** The Operational Risk and Compliance solution s team are responsible for the critical...

  • Crew Tech Lead Digital Sales Excellence

    2 days ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per year

    You are a senior engineering leader who's passionate about people and driving great technical outcomesWe are a team of big thinkers, who are engineering the future of bankingTogether we can create industry leading digital solutions that deliver for millions of customersDo work that mattersWe're building tomorrow's bank today, which means we need creative and...

  • Crew Tech Lead Everyday Business Core

    2 days ago

    Sydney, Australia Commonwealth Bank Full time

    You are passionate about translating business strategy into technical strategy. - We are a team of big thinkers, who are engineering the future of banking.Together we can deliver technology solutions that impact millions of customers. - **Do work that matters** Our Crew Tech Leads are technology leaders who love to build and lead high-performing teams and...

  • Crew Tech Lead

    9 hours ago

    Sydney, Australia Commonwealth Bank Full time

    **Crew Tech Lead - Customer & Digital - CommSec** - You are a senior digital leader that is passionate about building exceptional teams and delivering great technology outcomes - We are a team of big thinkers, who are engineering the future of banking - Together we can create technology that translates into amazing experiences for millions of customers **Do...

  • Crew Tech Lead Digital Sales Excellence

    2 weeks ago

    Sydney, NSW - CBP North, Harbour Street, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per year

    You are a senior engineering leader who's passionate about people and driving great technical outcomesWe are a team of big thinkers, who are engineering the future of bankingTogether we can create industry leading digital solutions that deliver for millions of customersDo work that mattersWe're building tomorrow's bank today, which means we need creative...

  • Crew Tech Lead

    1 week ago

    Sydney, Australia Bankwest Full time

    You are collaborative and enjoy solving analytical problems to help our team to reach highest potential- We are a team of big thinkers who are engineering the future of banking- Together we will innovate the future of banking with state-of-the-art AI Powered Engineering solutions See yourself in our team - The Customer Help and Support Crew deliver creative...

  • Crew Tech Lead Risk Technology

    9 hours ago

    Sydney, Australia Commonwealth Bank Full time

    You are a senior engineering leader who’s passionate about people and building great technology - We are a high performing team, who are engineering the future of banking - Together we can create industry leading solutions that impact all CBA employees **Do work that matters** Part of Corporate Technology, Financial Risk and Modelling Technology combine...

  • Tech Lead

    6 days ago

    Sydney, Australia Aurec Full time

    **Technical Lead - JavaScript** **Location**: Hybrid Working Model/ 1 day per week in Sydney, CBD **Pay**: Up to $160K + super Are you a senior engineer looking for a step into leadership? Or perhaps an existing Tech Lead looking for better long term prospects? Then you should be talking to this well-known Aussie Telco. They're of a size/scale where...