Crew Tech Lead

2 days ago

Sydney, Australia Bankwest Full time

You are collaborative and enjoy solving analytical problems to help our team to reach highest potential- We are a team of big thinkers who are engineering the future of banking- Together we will innovate the future of banking with state-of-the-art AI Powered Engineering solutions

See yourself in our team
- The Customer Help and Support Crew deliver creative and bold solutions to delight our customers in a digital and AI powered world. We are re-imagining how we best serve our customers, including leveraging GenAI natural language processing, agentic bots and next generation cloud based contact centre platforms.
- What you’ll be doing
- As the Crew Tech Lead you will drive the transformation of customer experiences, crafting innovative solutions that seamlessly integrate into their busy lives while driving outstanding business outcomes.
- You will:
- Inspire and motivate the Crew to deliver their mission, working with Product Owners to refine and realise Product Visions, ensuring the right initiatives are identified, prioritised and delivered to achieve Crew outcomes and metrics.- Provide strategic technology leadership, guiding the Crew with your expertise to navigate complex challenges and deliver cutting-edge solutions.- Ensure that the squad has adequate technical resources to deliver high-quality solutions. This includes having the right tools, technologies, and support to meet customer aspirations effectively.- Foster an environment of fast technology decision-making and effective collaboration and communication. This agility ensures that the Crew can respond quickly to changing needs and opportunities.- Collaborate closely with other Crew Technical Leads and Centre of Excellence (CoE) leads to problem solve across the business and deliver shared objectives.

We’re interested in hearing from people who:
- Are passionate technologists experienced in shaping and delivering digital technology strategies in large scalable environments.- Are hands on technologists, prepared to roll their sleeves up and get on the tools where it makes sense.- Ideally, you will have a background as a full stack / full cycle engineer and have hands on experience with modern technology stacks e.g. AWS, Typescript, NextJS, Azure AI Foundry.- Ideally have worked in contact centre environments and have experience with Microsoft Contact Centre stack or equivalent.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Sidekick

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 29/08/2025

  • Crew Tech Lead Agent Excellence

    2 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    **You are a resilient technology leader.** - **We are a team dedicated to delivering world-class-customer experiences.** - **Together we**collaborate to achieve excellence.** **Do work that matters** Our Crew Tech Leads are technology leaders who excel in building and leading high-performing engineering teams and chapters. They work closely with business...

  • Crew Tech Lead Risk Technology

    4 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    You are a senior engineering leader who's passionate about people and building great technology We are a high performing team, who are engineering the future of banking Together we can create industry leading solutions that impact all CBA employees Do work that matters Part of Corporate Technology, Financial Risk and Modelling...

  • Head of Engineering

    2 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    Hands-on role to lead and drive Unloan’s digital acquisition tech strategy and execution using modern web technologies, robust engineering practices led by AI - Building a high-performing product engineering team from either Sydney or Melbourne. - Annual bonus, hybrid working & work life balance **About the team** We’re Unloan - a forward-thinking...

  • Executive Manager

    2 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    **Executive Manager - Data Engineering (Crew Lead -Controls and Ingestion)** - You are an Executive Leader who’s passionate about managing large engineering teams - We are a team of big thinkers who are engineering data-driven solutions in the world of Chief Data and Analytics Office - Together we can rewrite the experience for millions of customers **Do...

  • Crew Tech Lead

    2 days ago

    Sydney, Australia Commonwealth Bank Full time

    **You are**collaborative and enjoy solving analytical problems to help our team to reach highest potential - **We are**a team of big thinkers who are engineering the future of banking - **Together we**will innovate the future of banking with state-of-the-art AI Powered Engineering solutions **See yourself in our team** The Customer Help and Support Crew...

  • Crew Tech Lead Fs Analytics

    5 days ago

    Sydney, Australia Commonwealth Bank Full time

    You are a senior engineering leader who’s passionate about people and building great technology - We are a team of big thinkers, who are engineering the future of banking - Together we can create industry leading solutions that impact all CBA employees **Do work that matters** Part of Corporate Technology, Financial Services Analytics (FS Analytics)...

  • Tech Lead

    5 days ago

    Sydney, New South Wales, Australia Talenza Full time $180,000 - $250,000 per year

    Tech Lead - Platform EngineeringSydney | Financial Services | PermanentMy client, a leading Australian financial services institution, is seeking a Tech Lead - Platform Engineering to join their high-performing technology team. This is a key leadership role, driving the delivery of modern platforms that underpin critical business applications.The RoleAs the...

  • Tech Lead

    2 weeks ago

    Sydney, New South Wales, Australia humm group Full time $150,000 - $200,000 per year

    We Dream. We Design. We Deliver.Joinhummgroup, one of Australasia's most successful and enduring non-bank financial services institutions. We specialise in fast, easy finance with a market-leading range of business asset finance, credit cards and point of sale payment plan solutions designed around the core needs of today's businesses and retail consumers....

  • Tech Lead

    4 weeks ago

    Sydney, Australia Reserve Bank of Australia Full time

    Tech Lead page is loaded## Tech Leadlocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: JR3442At the Bank we recognise people who want to be part of a team, to be recognised for what they do, and how they help the Australian people.RBA is currently seeking a Tech Lead to join our Platform Engineering team in IT for a fixed...

  • Tech Lead

    1 week ago

    Sydney, Australia Ofload Full time

    Ofload are the fastest growing technology start-up in the Australian logistics space with the ambitious goal of eliminating all waste in road freight. Every third truck on Australian roads today drives empty, we use technology to efficiently allocate supply and demand, and thereby eliminate the enormous waste in the industry. **Why join us?** - We have just...