Reception Services Officer
3 days ago
Location: Melbourne | Western Metropolitan
Job type: Part time / 12 Months
Organisation: Department of Families, Fairness and Housing
**Salary**: $55,439 - $71,194
Occupation: Administration/Secretarial
Reference: VG/DFFH/COPL/CW/683699
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.
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An exciting opportunity exists for a Reception Services Officer on a Part time - Fixed term basis within the Reception Services Team.
The Reception Services Officer role is a critical position within the office as it provides the first impression of the organisation and fulfils the critical role in assisting clients, staff, visitors, contractors and other stakeholders. The role ensures customers are provided with accurate information and referred to the correct area. The position is critical in ensuring customer service is delivered effectively, efficiently and in line with departmental values.
**Are you**:
- a good communicator, with strong interpersonal skills?
- energised by providing excellent service?
- interested in working within a vigorous and dynamic team?
**VACCINATION REQUIREMENTS POLICY**
The department is committed to providing and maintaining a working environment that is safe and without risk to the health of its workers and clients. The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy** **(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Subject to exceptions, only employees or other workplace participants with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence. For this role, you are required to submit proof of vaccination prior to commencement. Please refer to the above link for more information.
For more information on the accountabilities and key selection criteria, qualifications and/or requirements for the role please refer to the attached Position Description.
**HOW TO APPLY**
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
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