Reception Services Officer

2 weeks ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the right person/agency. Additional administrative duties as may be accommodated alongside the reception functions and workload.

Are you:

- Energised by providing excellent service?
- Interested in working within a vigorous and dynamic team?
- Do you have good communication and interpersonal skills?

**ACCOUNTABILITIES INCLUDE**
- As part of a team, deliver a high quality telephone and reception counter service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
- Attend appropriately to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.
- Maintain effective working relationships, liaise efficiently and professionally with all levels of staff.

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

  • Reception Services Officer

    6 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** **Reception Services Officer** The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to...

  • Reception Services Officer

    3 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    Location: Melbourne | Western Metropolitan Job type: Part time / 12 Months Organisation: Department of Families, Fairness and Housing **Salary**: $55,439 - $71,194 Occupation: Administration/Secretarial Reference: VG/DFFH/COPL/CW/683699 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians...

  • Reception Services Officer

    4 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the...

  • Reception Services Officer

    4 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    An exciting opportunity exists for a Reception Services Officer on a Part time - Fixed term basis within the Reception Services Team. The Reception Services Officer role is a critical position within the office as it provides the first impression of the organisation and fulfils the critical role in assisting clients, staff, visitors, contractors and other...

  • Reception Services Officer

    23 hours ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to...

  • Reception Services Officer

    2 weeks ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    THE ROLE **Are you**: - a good communicator, with strong interpersonal skills? - energised by providing excellent service? - interested in working within a vigorous and dynamic team? The Reception Services Officer is a critical position within the office as it gives the first impression of the organisation. The role is instrumental in providing quality...

  • Reception - Customer Service Officer

    2 weeks ago

    Melbourne, Australia Doutta Galla Aged Services Full time

    We are looking for a warm and friendly full time Reception - Customer Service Officer for Doutta Galla Aged Services Grantham Green in St Albans. To be successful, you will bring enthusiasm for customer service and administration with a dedication to assisting others. Coupled with excellent organisational and time management skills, you will have...

  • Reception Services Officer

    2 days ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    THE ROLEThe Reception Services Officer is a critical position within the East Division, Department of Families, Fairness and Housing. The role is public facing and can be the first interaction an individual has with the organisation. The role is responsible for assisting clients, the general public and other service providers with the purpose of their...

  • Reception Services Officer

    23 hours ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Reception Services Officer is a critical position within the office as it gives the first impression of the organisation. The role is instrumental in providing quality telephone and face-to-face service to clients, the general public, staff and service providers of the Department. **ACCOUNTABILITIES INCLUDE** - Under general direction,...

  • Reception Services Officer

    2 weeks ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the right...