Front Office Coordinator

Ongoing training, support and development
- Modern practice with state of the art technology
- Long standing practice with loyal patient base

**About the Position**:
About Smiles Zetland is seeking a highly organised and proactive Front Office Coordinator to join the team on a Part Time basis 4 days per week including 2 Saturdays a month.

In this role, you will be the first point of contact for our patients and visitors, ensuring a positive experience and smooth operation of our front office. Our team is committed to delivering high-quality patient care and ensuring a positive experience for both patients and staff.

**Key Responsibilities**:
Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.

Operational Excellence: Ensure smooth day-to-day operations of the practice, including adherence to health regulations and industry standards.

Team Leadership: Supervise staffing needs, including interviewing, training, and scheduling, to optimise team performance and meet patient needs.

Patient Relations: Address patient inquiries and concerns, ensuring a high level of satisfaction and addressing any issues promptly.

Scheduling & Ordering: Complete ordering while maintaining optimal inventory levels. Create and maintain employee rosters, ensuring coverage for all shifts

Front Office Administration: Manage office supplies, coordinate office functions, and assist with day-to-day administrative tasks.

Coordination with Clinical Team: Work closely with dental hygienists and assistants to ensure that patient care is delivered efficiently and timely. Assisting the Dentist at ad hoc times

Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.

**What we can offer you**:

- Competitive hourly rate
- Varied role
- Opportunity to make a difference
- Employee Assistant Program
- Unlock exclusive discounts and cashback offers on the Swag App
- Certified Great Place to Work 2024

**What do you need to succeed ?**
- Experience as a Front Office Coordinator - you may have Cert III or IV in Dental Assisting, but most importantly be capable of working closely with a team and a willingness to continue to learn
- A bright, engaging personality, with enthusiasm and commitment
- A team player. You will help us deliver the best patient care whilst working with our talented dentists delivering quality dental solutions and fantastic value
- Attention to detail
- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment

**What's Next**: