Team Leader

Come & join one of WA's largest aged care providers
- Enjoy the benefits of NFP salary packaging - up to $18,550 pa
- Flexible working environment

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

**About the role and where you will be working**:
The Team Leader - Community Housing will lead the team at Southern Cross Housing in supporting our tenants and ensuring that the portfolio of homes is appropriately managed in line with the Community Housing Framework. Southern Cross Housing are a tier 2 provider, with the majority of our tenants being over 55’s in the metro area, and this role is key in ensuring ongoing tenant satisfaction and compliance with the performance outcomes of the framework.

This position is located in our central office in Rivervale.

**We’ll also be asking you to:

- **
- Lead the team of Housing Officers and Administrator.
- Ensure that a supportive landlord model drives decision making and operations.
- Encourage and assist the Housing Officers in supporting tenants and providing connections to support services.
- Work collaboratively with the maintenance team in ensuring that homes are appropriately maintained.
- Chair the quarterly Tenant Advisory Committee meetings.
- Manage tenant and community engagement obligations.
- Assist the Housing Officers in ensuring that property inspections are conducted every 6 months.
- Develop and maintain relationships with key stakeholders at Shelter WA, the Department, and other providers.
- With the Chief Property Officer, manage the budget for Southern Cross Housing.

**About you**:
This person would have demonstrated leadership attributes and interpersonal skills that align with our values and can inspire others. Previous experience in a similar role strongly preferred.

**To be considered for this role, you’ll need**:

- At least four years’ experience in a similar position
- Property Management Qualifications (REIWA) or equivalent qualification is desirable or prepared to undertake
- Community Housing experience is preferred
- Demonstrated working knowledge of the Residential Tenancies Act
- Demonstrated knowledge of and understanding of relevant tenant and property management data systems.
- Excellent interpersonal and communication skills (both written and verbal).
- Excellent presentation and a positive, friendly and flexible
- Intermediate skills in Microsoft Word, Outlook and
- Current driver’s license

**Working with us**:
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks (full time)
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment

**How to apply**:

- Immunisation record (Flu & COVID19)
- A completed pre-employment health questionnaire

**About us**:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
**Listen, Act**, **Do not give up, Work as one.**

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

**Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.**

**For more information on the services, we provide visit: scrosswa.org.au