Executive Concierge

2 days ago

Brisbane, Australia Equiem Full time

**Have the customer service role without the late nights and weekends**:

- ** Global proptech and one of Australia's fastest-growing companies**:

- ** We offer a fun, cohesive and flexible working environment**

**About us**
Founded in Melbourne with a team of two in 2011, Equiem is now the world's leading end-to-end tenant engagement platform for commercial real estate.

With over 150 staff and offices in Melbourne, Sydney, Brisbane, London, New York and Manila, our app brings technology and engagement services to help landlords breathe life into buildings, and create places tenants never want to leave.

We’re established, but we’ve worked hard to retain the best aspects of our start-up culture. This means every individual has a voice, enjoys great autonomy, and is able to make a genuine impact in our business.

**About the role**
As the Executive Concierge, you've got a killer smile, a genuine interest in people, and the ability to provide the warmest of welcomes. Some of your responsibilities will include:

- Based at the main entrance desk of your assigned building, you will be the first to greet anyone entering the building
- Being the go-to person, a source of knowledge and expertise for your building and local precinct
- Working closely with the building management team, assisting tenants with bookings & reservations, local information, liaising with retailers, events and store orders

**About you**
With several years of experience in a face-to-face customer service role, your exceptional customer service skills and high-level attention to detail will be essential to the role.
- Proven experience as a concierge or in a customer-facing role
- Polite and confident with a great deal of patience
- Ability to multitasking and manage your time efficiently
- Comfortable using tech or a willingness to learn

**What’s in it for you?**
- Grow your career in a world class, progressive business, with a product that is second to none.
- First hand experience with cutting-edge technology that sets up industry benchmark in proptech.
- We think the day you were born is a special day, so celebrate and take the day off...and still get paid
- Access to support from our Employee Assistance Program.
- Frequent team social events - we do hang out outside of work

**Diversity & Inclusion**

**COVID-19**

**How to apply**

Please note that we do not accept CVs from recruitment agencies.

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