Concierge

**Concierge**

**Job ID**
- 208636

**Posted**
- 05-Mar-2025

**Service line**
- Advisory Segment

**Role type**
- Full-time

**Areas of Interest**

Customer Service, Property Management

**Location(s)**

Brisbane - Queensland - Australia

**Join a global leader in Real Estate**

**Deliver a dynamic guest experience for tenants and external visitors**

**Brisbane | Land of the Turrbal people**
- CBRE is the world's leading and largest commercial real estate services and investment firm; a growing & visionary organisation, comprised of the best and brightest professionals. Creating the real estate solutions of tomorrow, so businesses and people thrive. We work in every dimension of commercial real estate.
- We are currently seeking an Executive Concierge to join our high performing team based at a premier commercial tower on Eagle St. As a passionate ‘people-person’, you will act as the heart of the workplace providing personalized services to tenants and visitors alike, and administrative support to foster a sense of community. You will be empowered to deliver best-in-class Concierge services, establishing the lobby as a warm, welcoming and vibrant destination.

**Here’s a snapshot of your day;**
- Conduct a variety of front-of-house activities including greeting everyone in a warm and welcoming manner, visitor registration, answering and directing calls, assisting with transportation, advising on local attractions and other service-based or administrative tasks as assigned.
- An extension of the facilities management team by responding to Tenant Service Requests, requesting building and housekeeping services as needed and periodically inspects common areas and amenities to ensure good operating condition.
- Perform general administrative duties and coordination of customer experience initiatives, events, online content for Host building app, booking amenities and retail support and promotions.
- Assist in the delivery and rollout of the events and placemaking program for 66 Eagle including event set up, liaison with suppliers and promotion via building communication channels, including dedicated building app.

**Here are strengths you’ll possess and the background you’ll need to be successful;**
- Ideally possess previous Front Desk, Concierge, customer service or other hospitality experience
- Excellent interpersonal skills with the ability to form genuine rapport and meaningful relationships
- Superior problem solving and customer service skills with a passion for delivering an outstanding user experience.
- Highly adaptable and flexible with the ability to work independently

**So, what's in it for you?**
- No weekend work, consistent Monday-Friday office hours (7.30am - 4.00pm)
- Ongoing professional development to support you and explore your learning potential and career goals.
- A range of discounted corporate and wellness benefits including, personalised wellbeing programs, counselling and mental health support, discounted health insurance and flexible leave.

**Can we inspire you to join us?**
- At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
- We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
- We are striving to remove barriers. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
- We welcome and encourage First Nations People to apply.
- Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
- We look forward to hearing from you