Corporate Concierge

2 days ago

Brisbane Central Business District, Australia Drake International Full time

**Location: Brisbane CBD**
**Competitive salary + Benefits**
**6-12 months contract (extendable) - Immediate Start**

We are looking for enthusiastic and experienced front office professionals for one of our esteemed clients who is a world leader in real estate services.

As a **Corporate Concierge**, you will play a pivotal role in providing authentic service experiences that bonds the relationship between our client and their guests. As the first point of contact at Reception, you will be responsible for welcoming employees with genuine hospitality and thoughtful services and maintain smooth operations by providing administrative support and execution of duties to the highest standards.

**Key responsibilities**
- Site Operations by creating a comfortable, welcoming and hospitable experience for employees and their guests.
- Boost agility in the workplace by managing up-to-date visitor information.
- Handle internal & external calls and correspondence.
- Anticipate client needs through observation to create memorable experiences.
- Manage stationery requisition and related inventory management
- Providing exceptional customer Services by fostering a sense of community and create happiness at work for our team, our client and their guest.
- Create a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.
- Visitor Management by providing personable and efficient visitor registration services.
- Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
- Execute emergency response plan to ensure safety of client and guest when necessary.
- Deliver concierge service with local expertise and insider knowledge.
- Manage transportations request from visitors and employees.
- Conference Meeting Room Booking
- Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.
- Mail Delivery Services o Organise receipt and deliveries of all mails and courier services.

**Requirements**:

- 2 years' experience in hospitality and/or tourism or related professional area.
- Prior experience to manage meeting room services is an advantage
- Diploma from an accredited institute
- Proficiency with Microsoft Word, Excel and PowerPoint.
- Good command of verbal and written English Personal Skills
- Ability to meet tight schedules and deliver high quality of work
- High level of communication and interpersonal skills
- The above position is open only to applicants who have a current right to work in Australia. _
- Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._

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