National Manager Retail Property

**National Manager Retail Property | Multiple locations**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to ensure the execution of the GI Claims Management Strategy across high exposure Retail Property claims including across Large Loss, Key Partner and Denials’ Team through strategic planning, team leadership, and continuous improvement of claims processes.

**You'll be responsible for**:
- Lead and execute a nationally consistent framework for the delivery of claims management services for high exposure Retail Property GI Claims including Large Loss, Key Partner, and Denials’ Team.- Develop and implement strategic plans to enhance the efficiency and effectiveness of claims management services improving customer outcomes.- Have complete operational and budgetary accountability for the management of large and complex property claims from notification to settlement.- Develop and maintain strategic relationships with key partners, including brokers, loss adjusters, and legal advisors.- Lead, mentor, and develop a high performing team by setting strategic direction and providing ongoing coaching and feedback.

**Important to your success**:
- Minimum five years’ experience in a claims management and people leadership role for a complex, matrixed general insurance organisation.- Demonstrated ability to partner and collaborate effectively with senior stakeholders to establish strong professional relationships and influence outcomes - mandatory.- Extensive knowledge of the insurance claims industry and current technology and management trends.- Demonstrated ability to explore business insights and trends to identify and translate potential for operational improvement, growth and/or cost saving opportunities.- Demonstrated ability to read the market and understand customer requirements to identify, pursue and close business development opportunities that contribute to the profitability of the organisation.- Relevant business qualifications are highly regarded.

**What's on offer**:
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.- Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

**Job Level**:

- Management

**Location**:

- Sydney, NSW, AU, 2000Darwin, NT, AU, 820

Melbourne, VIC, AU, 3000

Brisbane, QLD, AU, 4000

Perth, WA, AU, 6000

Adelaide, SA, AU, 5000

Hobart, TAS, AU, 7000

**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 57208

**Position Cluster**:

- Non-Executive