Service Desk Team Member

1 week ago

Rivervale, Australia Bunnings Full time

**Join us and experience Bunnings from the other side of the counter**

**What’s in it for you**when you’re part of our**team**:

- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

**About the role**

We are looking for a Technology Service Desk Officer to join our team. This position will join our 24/7 Technology Service Desk based in our Perth support office in Rivervale. This role supports our Team Members and technology across store and support offices across Australia and New Zealand.

This role is for a permanent position and will be based out of our Rivervale Support Office in Perth. The position will work a 4-on/4-off rotating roster for 10.5 hour shifts, featuring around 6 weeks of 4am starts, 1 rotation of 6pm Night Shifts, and 1 rotation of 7:30am starts.

**What's involved**:

- Provide effective delivery of 1st level technical, operational and procedural support for all systems and equipment used across Bunnings.
- Provide a high level of customer service and have a focus on meeting agreed service levels.
- Monitor technology system operations and following procedures to ensure efficient operation and completeness of process, providing our team members and customers a positive experience with mínimal disruption.

**Who we're looking for**:
You will bring excellent customer service skills and be looking to develop your technical skills in a busy and dynamic environment.

**You'll need**:

- Ideally the completion of secondary education with a keen interest in Technology (any formal Technology qualifications or other hands-on experience would be advantageous)
- Ability to work full time and be open to shift work across varying hours and days of work
- Ability to attend shifts on site across varying hours including, early morning, late shifts and overnight shifts
- The ability to adapt and change and thrive working in a busy environment
- To be curious and enjoy working through a problem to the end to find a solution
- Any exposure to a ticket logging system or retail point of sale systems would be advantageous (but not critical)

**You’ll be part of a workplace where you’ll feel like you belong.**

**About Us**

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
- Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role._

  • Service Desk Team Member

    1 week ago

    Rivervale WA, Australia Bunnings Full time $60,000 - $90,000 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Service Desk Support Officer

    1 week ago

    Rivervale, Australia Southern Cross Care (WA) Inc Full time

    Enjoy the benefits of NFP salary packaging - up to $18,550 p.a. - Flexible Working Environment! - Excellent Opportunity for a Service Desk Support Officer! At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our...

  • Liquor Team Member

    2 weeks ago

    Rivervale, Australia BWS Full time

    **At BWS, we are passionate about Beer, Wine and Spirits** Whether it's in the way we connect with customers and help them find their special product, or present our stores to be the best place to shop, we believe every BWS team member has a vital role to play. We want your passion for drinks to help drive and create memorable moments for our...

  • Hotel Receptionist

    1 week ago

    Rivervale, Australia 1WDI Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel receptionist position on our guest services team at Flag Motor Lodge in Rivervale! You’ll welcome guests, manage their account information, assist them to/from the airport, and ensure they have everything they need for an...

  • Night Auditor/receptionist

    3 days ago

    Rivervale, Australia 1WDI Management Pty Ltd Full time

    We are looking for a Night Auditor to join our team at Flag Motor Lodge in Rivervale. The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include: - Managing front desk...

  • Customer Service Officer

    2 weeks ago

    Rivervale, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Loyalty Supervisor

    6 days ago

    Rivervale, Western Australia Aloft Perth Full time $60,000 - $90,000 per year

    Aloft Perth is on the lookout for a passionate and detail-oriented Loyalty Supervisor to join our Front Office team on a 6-month fixed-term contract (until May 2026).This is a fantastic opportunity to make your mark in a dynamic hotel environment, with a strong pathway to permanent employment.About the RoleAs Loyalty Supervisor, you'll be the face of our...

  • Receptionist

    2 weeks ago

    Rivervale, Australia Breight Group Full time

    Attractive remuneration package - Work in a fun and hardworking team - New office premises with gym and personal training sessions **About the role**: **The role is responsible for**: - Managing all front desk duties and welcoming visitors and clients - Running daily errands for the office as required - Ensure meeting rooms, kitchen and common areas are...

  • Hotel Receptionist

    6 days ago

    Rivervale, Australia 1WDI Management Pty Ltd Full time

    Are you friendly, reliable, and passionate about providing exceptional customer service in a fast-paced environment? We’re looking for a **Receptionist** to join our dedicated team at our busy and well-loved Flag Motor Lodge. The rotating roster will include shifts based on company needs, between the afternoon / evening / night. If you thrive in a dynamic...

  • Receptionist/administration Assistant

    5 days ago

    Rivervale, Australia Surepeople Solutions Full time

    Our client is seeking a dedicated and well-versed receptionist/ administrator to support their mobilisation team in an ongoing long-term capacity. **On offer**: - Fantastic full-time role following probation - Local Rivervale location - Attractive Hourly Rate - Monday to Friday 8 am-5 pm - Fortnightly payroll - Fast-paced role in a dynamic team -...