
Spa Manager
1 week ago
About Us
The Darling Hotel is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating. With a focus on glamorous individuality The Darling is the epitome of luxury, our team go above and beyond to provide personalised service and memorable guest experiences.
About the role
- Leading and motivating our spa team to continuously deliver five-star service
- Monitoring financial performance by managing the stock, controlling costs, profit and loss expenses and wages through effective staffing levels
- Designing strategic marketing plans to meet sales targets
- Recruiting, developing and training our spa team (including performance reviews)
- Communicating with business stakeholders to ensure guest satisfaction is consistently achieved
About you
- Strong understanding of spa operations & team management
- Previous experience in the beauty field
- Previous experiences in leadership management are desirable
- Passionate & driven to provide exceptional guest service
Our Benefits
- FREE buffet meal at our back of house staff dining room
- 30% Discounts across award-winning restaurants
- Discounts on accommodation in our luxury hotels
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Lifestyle discounts including gym memberships and laundry services
- Discounted staff parking every day including weekends and late nights
- Paid training, ongoing career development opportunities
About The Star
The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
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