Spa Receptionist

1 week ago


Sydney, Australia Marriott International, Inc Full time

**Job Number** 24041234

**Job Category** Spa

**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Spa Receptionist

    4 days ago


    Sydney, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...

  • Spa Receptionist

    2 weeks ago


    Sydney, New South Wales, Australia Hyatt Group Full time

    About the roleCarry out reception and administration duties as required.Greet all guests in a welcoming and helpful manner.Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.Oversee retail sales...

  • Spa Receptionist

    2 weeks ago


    Sydney, New South Wales, Australia Park Hyatt Full time

    Join to apply for the Spa Receptionist role at Park Hyatt1 day ago Be among the first 25 applicantsJoin to apply for the Spa Receptionist role at Park HyattAbout Park Hyatt SydneyFinding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each...

  • Spa Receptionist

    7 days ago


    Sydney, Australia Hyatt Hotels Corporation Full time

    Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth. Park Hyatt hotels provide a luxurious experience with a focus on sophisticated, contemporary design. Located in key cities and resort destinations worldwide, each hotel combines regional character with elegant touches. About...

  • Spa Receptionist

    2 weeks ago


    Sydney, New South Wales, Australia Hyatt Group Full time

    About the roleCarry out reception and administration duties as required.Greet all guests in a welcoming and helpful manner.Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.Oversee retail sales...

  • Spa Receptionist

    2 weeks ago


    Sydney, New South Wales, Australia Hyatt Group Full time

    About the roleCarry out reception and administration duties as required.Greet all guests in a welcoming and helpful manner.Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.Oversee retail sales...

  • Spa Receptionist

    2 weeks ago


    Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

    Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth.Park Hyatt hotels provide a luxurious experience with a focus on sophisticated, contemporary design. Located in key cities and resort destinations worldwide, each hotel combines regional character with elegant touches.About the...


  • Sydney, Australia Capella Sydney Full time

    **About Capella Hotels and Resorts.** Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours...


  • Sydney, Australia Hyatt Group Full time

    About the role Carry out reception and administration duties as required. - Greet all guests in a welcoming and helpful manner. - Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment. - Be familiar with the operation of cash register balancing, closing procedures and ordering of stock. - Oversee...

  • Spa Receptionist

    1 week ago


    Sydney, Australia The Star Entertainment Group Full time

    Darling Spa is one of the finest and most luxurious spas in Sydney. We are proud partners with leading international skin care brands La Prairie and Australian Botanical brand Li’Tya. The Darling Spa features 11 treatment rooms, two exclusive couples suites, a Moroccan Hammam chamber, steam room, Jacuzzi and fitness centre complete with a Kinesis...