Clinical Support Officer

2 weeks ago

Surrey Hills, Australia ONCALL Group VIC Full time

**5 month contract role - full time, Monday to Friday**:

- ** Develop and maintain individualised client support plans**:

- ** Join an organization that directly impacts the lives of people with disabilities**

**ONCALL Group Australia is a leading provider in Disability and Community Support Services. Our vision is to be nationally recognised as the leading integrated community service provider, empowering people to live their best lives.**

ONCALL is currently seeking an Enrolled Nurse to join our team as a Clinical Support Officer and ensure the effective assessment, planning, and coordination of client support services while maintaining high standards of data management, compliance, and stakeholder engagement.

**In this key role you will**:

- Conduct comprehensive client assessments, which may involve visiting clients at their residences.
- Develop and maintain individualised client support plans that align with their needs and organisational guidelines.
- Collaborate with service delivery teams to ensure the effective implementation of support plans.
- Organise, collate, and upload client documents from various sources, and provide reports on document management progress.
- Act as the primary contact for document-related queries and ensure seamless communication between departments and any relevant external providers.
- Deliver training and ongoing support to team members on best practices in care planning and document management.

**To be successful you will need**:

- Registration as an Enrolled Nurse
- Relevant qualification in Health, Social Work, Administration, or a related field.
- Experience in client assessment, care planning, or a similar role within a healthcare or community services setting.
- Strong background in data management, compliance, or quality assurance.
- High-level proficiency in data entry and record management systems, including Visualcare, SharePoint, or similar platforms.
- Strong knowledge of compliance regulations related to data protection and client confidentiality.
- Driver’s Licence.
- Relevant industry background checks, or willingness to obtain.

**Why Join Us?**
- Work with a purpose-driven organization that directly impacts the lives of people with disabilities
- Enjoy a professional and supportive learning environment, and a culture of inclusion, sharing, and collaboration.
- Focus on quality outcomes, with a commitment to meeting clients' needs and expectations.

ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

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