Business Services Officer I Secretarial

1 week ago

Brisbane, Australia Maxima Full time

$33.94 Per Hour Plus Super
- Contract/Temp
- Logan City Council

We are seeking an experienced Business Services Officer, for a period of around 3 months with a possibility for extension. It is 36 hour week, on a 9 day fortnight or reduced hours working across a 10 day fortnight.

The role is based in Logan Central. This role is ideal for someone with s

Specifically, the responsibilities will include:

- Be highly experienced in delivering excellent frontline customer service and displaying initiative to resolve problems in a dynamic business environment.
- Possess excellent customer service skills; displaying professional and courteous communication with customers and ability to drive quality outcomes through their interactions with a diverse customer group.
- Demonstrate highly efficient, accurate keyboard skills.
- Possess advanced capability around attention to detail & accuracy whilst navigating high volume workloads, as documents we create or process are often visible to the public.
- Know their way around current technologies e.g. MS Teams, Adobe, Outlook, Document Management Systems etc.
- The role provides a full range of administration and systems support to a diverse range of internal and external customers within DA, Council and the Community. Includes but is not limited to:

- Significant document management activity within legislatively driven time-frames.

to activities across plumbing and engineering; town planning, building and compliance areas within the Development
Assessment Branch.
- Liaising with colleagues across the Branch and other areas of Council in responding to customer queries. Queries are triaged via written and verbal channels - e.g. frontline telephone support or correspondence out

to the Community.

About you

We ideally are looking for someone with great communication skills with at least 2 years experience in a similar field. Logan City council experience is highly desirable but not essential.

Maxima are committed to advancing workforce diversity and inclusion for all.

Aboriginal Torres Strait Islander and People Living With Disability are encouraged to apply.

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