Qualitative Strategist

This agency is Australia's founding strategic design and innovation consultancy and a pillar of the country's most successful full-service digital agencies. They are offering the best of both, the flexibility and agility of a start-up with the benefits, technology, and infrastructure of a large group with beautiful warehouse-style offices in the heart of Surry Hills.

They help clients change and grow by coming up with new products, services, business models, and processes in addition to workshopping new idea, branding, and organisational transformation.

The work is diverse, strategic, and embraces the power of play. It's a unique mixture of qualitative research, strategic consulting and design thinking united to solve complex business and organisational problems for commercial and social brands.

**The role: Innovation Strategist**

Every project is different; in one month, you could be responsible for:

- Designing and implementing organisational transformation solutions for a mental health charity
- Facilitating innovation workshops for a government organisation aimed at supporting individuals living with disabilities
- Conduct ethnographies research with end-users and extract pain points for a medical tech company
- Work with an R&D team to build new products and prototypes for a global FMCG retailer
- Lead qual interviews with experts in the beauty industry to understand changing consumer needs
- Using VR to improve a fast-food chain's customer experience
- Collaborating with c-suite executives to plan their next 5-year innovation strategy for a frozen food brand

Given the nature of their work and their collaborative culture, you will be involved in all elements of projects, with key responsibilities encompassing client account management, managing projects, budgets, and timelines, assisting in designing research, co-facilitating qual workshops, and developing through-provoking recommendations, reporting, and presenting to commercial clients.

**It's essential that you have**:

- Proven experience working within research, consulting, or design agency (1+years' experience)
- A grounding in qualitative research with exposure to running focus groups, IDIs, workshops, or ethnography
- An understanding of human behaviour with brand and design thinking smarts
- Strong project management - able to juggle deadlines, projects, and budgets
- A curious mind with a desire to untangle problems
- Compelling communication skills
- An inherent desire to learn, progress, and grow your professional and creative capabilities
- Empathy, determination and a sense of humour and grit

The culture of this agency is exceptional, with an emphasis on collaboration, transparency, and flat management. They place a genuine investment into employees' personal, professional, and creative growth with tailored mentoring from innovation leaders, weekly internal training sessions, and fast-tracked promotions for high performers.

**About Resources Group**
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
- Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background._