External Resource Manager

4 days ago

Belconnen, Australia Atturra Full time

Belconnen location
- Must be an Australian Citizen
- Hold a security clearance or have the ability to obtain one

**About Us**

SME Gateway is a professional services capability provider to Defence, federal, state and local government clients. Our success comes from over 400 small to medium enterprise subcontracting members across Australia, who participate in our capability provisioning programs.

This has allowed Australia’s industry capability and expertise to develop as a direct result of government spending for nearly twenty years, whilst ensuring contracted capability is underwritten by our extensive network; incorporating some 6,000 skilled, experienced and security cleared individuals.

With a successful track record and a long history of meeting client needs, SME Gateway provides an opportunity for our contracting members to benefit from shorter industry entry times, whilst our Defence and government clients enjoy improved value for money, lower risk and far greater resource depth.

**Responsibilities**

Your main duties will be to facilitate and coordinate external resources and subcontractors to achieve maximum contract efficiency and company profitability, whilst adhering to high quality standards.

You will demonstrate a strong attention to detail along with the ability to manage multiple streams of work and contacts. You should also possess excellent time management skills and an ability to be highly autonomous.

Ultimately, you should ensure all contractors and clients are operating

in a productive and integrated manner, to efficiently achieve desired

outcomes whilst maximising revenue streams and new opportunities.

**Duties**
- Liaise with Clients to measure and respond to satisfaction levels, whilst identifying further opportunities
- Visit client sites and liaise with clients to ensure satisfaction
- Visit contractors to ensure engagement and compliance with company requirements
- Ensure all contractors are operating within client security and WHS guidelines
- Conduct contractor onboarding and departure procedures
- Conduct first level remediation activities
- Maintain company systems and physical and digital records
- Create internal reports as required
- Work collaboratively with staff to achieve desired company goals
- Undertake other duties as directed

Salary is $110,000 plus super

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