Front of House Staff/supervisor

2 weeks ago

Windsor, Australia Yeah Boy Windsor Full time

_Hello lovely Indeed Applicants_

**Our Team**:
We're made up of people from different beliefs, cultures and backgrounds with one common goal we’re in this together. We’re here to make a difference in our community, and in ourselves. And while it’s hard work, we support each other and have fun doing it When you work with us, you have a voice. In fact, we expect to hear from you. You have the opportunity to learn and grow with the company if you so choose, and will be supported with training and tools to reach your goals.

**The Role**:
As Front of House, you’ll serve as a key member of our service team. You will be responsible for overseeing that we meet our commitments to customer service, high quality standards and our fellow team members' enjoyment in a busy environment. Your responsibilities will include:

- Ensure customer experiences are at or above our standards.
- Serve as a brand ( and team ) leader & ambassador, with a presence that helps ensure every guest receives an excellent experience that compels them to return
- Observe that steps of service are followed, as well as identifying and suggesting opportunities for improvement.
- Conduct a smooth opening, transfer of shifts and/or closing that makes sure the restaurant continually serves customers at our standards - from open to close.
- Have a motivation to understand the menu & customer offerings.
- Act in a manner consistent with the business' values that provides a motivational and supportive environment for each of our team mates.
- Help to quickly identify and resolve any stressful situations with clear communication and a team focused approach.
- Become proficient in POS system to ensure seamless orders, payments & transactions for our guests.

**The Perks**:

- Bonus & salary opportunities - We reward performance
- Fun & inclusive work environment.
- Discounting of meals across our internal brands.
- Opportunity for career development, growth and company benefits

Yeah Boy embraces diversity in a serious way and is proud to be an equal opportunity employer. We’re committed to having a team that reflects the broadest spectrum of our community with a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work & our community.

**The Details**:
**Level**: Service Team with Leadership opportunities
**Job Location**: Windsor
**Salary**: As per and above the Award Wage for the right fit

Casual hours: 15 - 25 per week

**Job Types**: Part - time, Casual

**Job Types**: Part-time, Casual
Part-time hours: 15 - 25 per week

**Salary**: $46,836.14 - $78,090.46 per year

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Night shift

Supplementary Pay:

- Penalty rates

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- RSA (required)

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