People Operations Specialist

**About us**

We hold the key to making quantum technology useful and operate at the highest levels of the emerging quantum sector. Our products are already revolutionizing the way quantum technology is used; From educating the workforce on how quantum computing works with Black Opal, to the industry-first native integration of our performance-management software with IBM Quantum services in November 2023, we are building the global quantum sector and defining the quantum infrastructure software segment. But our work isn’t limited to quantum computing; we go everywhere that quantum goes. In July 2023 our work with Australian Defence delivering software-ruggedized quantum sensing for navigation without GPS was featured in the New York Times.

We base these world-leading commercial outcomes on a foundation of transformational research. We operate the industry’s largest team of experts in quantum control, and push the limits of human capability through our software, hardware, and technical publications in the world’s most prestigious scientific journals.

As a high-growth global quantum startup we’ve raised US $74M since 2017 from investors such as Airbus Ventures, Horizons Ventures, Main Sequence Ventures, Salesforce Ventures, Sierra Ventures, SquarePeg Capital, and others; this includes the world’s largest Series B for any quantum software company, announced in early 2023. Adding to the completion of our new global HQ in Sydney (Australia’s first fully dedicated, commercial quantum technology site), Los Angeles, and Berlin offices, we’ve also recently announced our expansion into the UK to continue to impact the development of quantum technology globally.

We’re led by our values: to be real, to be trusted, to be just, and to be revered. We’ve brought together an inspiring team of world-leading physicists, engineers, product and design specialists (to name a few) to help us shape the future of quantum technology. And we’re looking for new team members who want to help us change the world.

**About the role**

As our company grows, we have an emerging need within the People function to scale the services of our global business. This role is within our People Operations team and will work directly with the People Operations Manager.

The People Operations team works closely with the broader Operations, Talent and Finance functions, as well as People Managers and our employees. We are commercially minded, and aim to enhance efficiency with everything we do, making it easier for our people to focus on what they do best.

You will help to continually improve the overall people experience of approximately 140 employees in 4 different countries. You’ll be involved in executing facets of the employee lifecycle from onboarding to separation, which will help you build on your generalist HR skills in a highly dynamic environment.

**What you'll be doing**:

- Drive the day-to-day cadence of the People Operations team. Own and continually evolve the global onboarding (from acceptance to first day) and voluntary offboarding process.
- Provide support and guidance across the full employee lifecycle, and assist People Operations Manager with People related employee questions and continue to build out engaging tools to allow our staff to self-help.
- Actively involved in managing staff performance, including owning the probation management process, and assisting People Operations Manager with performance management cases.
- Own Learning & Development activities, and assist with coaching and upskilling of people managers and collating resources. Own our Human Resources Information System (HRIS) and employee records.Stay across employment legislation in the countries we operate, and assist to ensure people related processes are refined in line with changing laws.Assist People Operations Manager with cyclical activities such as annual and mid year performance review, compensation review, compensation benchmarking, eNPS (annual employee engagement survey), etc.Generate people metrics reporting, assisting to share actionable insights with managers.

**Ideally you'll have**:

- 4+ years of progressive People experience.
- Experience with performance management and employee relations.
- Heavy commercial focus and a proven track record of developing and implementing People programs that support business objectives.
- Strong stakeholder management and communication skills, and the ability to influence across all levels.
- The ability to decipher between what staff want and need, and shape solutions and an approach that strikes the best balance. Strong knowledge of HR systems and a passion for leveraging technology to improve people operations.

**It would be fantastic if you have these skills/experience but not essential**:

- Worked within a startup and/or scale-up business environment within the technology sector.
- Prior experience working with staff in multiple countries.

**Why Q-CTRL?**

**Flexibility**: